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SERVICE DESK ANALYST

Your new companyA reputable private sector organisation based just outside of Glasgow City Centre. As part of your day to day tasks you will work as a team to clear ticket queues and service customer requests both online and over...

CompanyHays Specialist Recruitment Limited
AddressLanarkshire
CategoryCustomer Service
Salary£170.00 - £180.00 per day
Job typePermanent, full-time
Date Posted a month ago See detail

Service Desk Analyst

Hays Specialist Recruitment Limited

Lanarkshire

£170.00 - £180.00 per day

Your new companyA reputable private sector organisation based just outside of Glasgow City Centre. As part of your day to day tasks you will work as a team to clear ticket queues and service customer requests both online and over...

a month ago seen See more...

Service Desk Analyst

Concept Resourcing

North Yorkshire, England

£24,000 - £26,000 per annum

Address first and second-level user queries. Monitor systems and service status. Respond promptly to incidents. Deliver support through various channels. IT background with experience in technical support. Excellent communication...

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IT Service Desk Analyst

Blues Point Ltd

Leicestershire, England

£24,000 - £27,000 per annum

They will be focused on making sure that customers have a great experience of using technology and feel empowered to get the most from the systems they work with daily. About you You will need to have some experience working in a...

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Service Desk Analyst - Fully Remote!

Ryder Reid Legal

London, England

Job Reference: JO0000005255. Date Posted: 15 April 2024. Recruiter: Ryder Reid Legal. Location: London. Salary: On Application. Sector: Other Legal. Job Type: Permanent. Work Hours: Full Time. Provide solutions to customer problem...

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Service Desk Analyst

Nhs Scotland

City of Edinburgh, Scotland

£27,598 - £30,019 a year

SCOTTISH AMBULANCE SERVICEICT Servicedesk AnalystNationalThe ICT Department are looking to recruit 4 x Servicedesk Analysts (2 x Fulltime, 2 x Part time) to contribute to the running of day-to-day operations of the ICT Servicedesk...

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Temporary Service Desk Analyst

Aqa

Manchester, Greater Manchester

£14.28/hour

Temporary Service Desk Analyst Contract Dates: ASAP - August 2024Salary: 14.28 per hourHours: 35 hours per week, 9am-5pm with some flexibility needed, occasional weekend work may be requiredLocation: Do you have Helpdesk or Servi...

2 months ago seen See more...

IT Service Desk Analyst

Alexander Steele

LS9, Leeds ICD, City and Borough of Leeds

£24,000 - £26,000/annum

To provide Service Desk services in the form of first line support. Working alongside other Service Desk staff to ensure Desk coverage is maintained at the Head Office. Delivers triage services to effectively prioritise business i...

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Service Desk Analyst

Deerfoot It Resources Limited

London, England

£35,000/annum

Deal with customer enquiries and requests. Provide support for all desktop-used technologies. Maintain incident records using the Help Desk system, assign tickets and escalate to other technical teams. Assist with the set-up and i...

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Service Desk Analyst

Deerfoot It Resources Ltd

South East

£35,000 per annum

Deal with customer enquiries and requests. Provide support for all desktop-used technologies. Maintain incident records using the Help Desk system, assign tickets and escalate to other technical teams. Assist with the set-up and i...

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Service Desk Analyst (Part Time)

Hays.

Milton Keynes, Buckinghamshire

Competitive

Be one of the first points of contact for the team and maintain information regarding security related incidents/change tickets on relevant systems. Maintain the existing Joiners, Movers and Leavers review process from an informat...

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Tier 1 - IT Service Desk Analyst

Poundland

West Midlands, England

Competitive salary

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Perform initial triage on incidents by gathering relevant information, diagnosing problems, and resolving straight...

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1st Line Support, Service Desk Support Analyst

It Recruitment Solutions

Reigate, Surrey

25000.00 - 27000.00 GBP Annual + Benefits

Windows OS. O365. Active Directory. Desktop Hardware/IP Phones/Printers. Basic Windows Server. Basic Network Infrastructure. Software and Business Applications. 9 day fortnight/4.5 day working week. 25 days holiday with buy/sell o...

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Service Desk Analyst - Northampton - Up to GBP25,000 - 1st line

Blackcode

Northampton, Northamptonshire

25000.00 GBP Annual

Good understanding of IT systems and infrastructure. Experience of providing support across multiple sites via a central Service Desk. Has had exposure to working to tight SLA's & KPI's. Able to use own initiative to resolve probl...

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Service Desk Analyst - 1st Line Support

Concept Resourcing

York, North Yorkshire

£23,000 - £26,000/annum

Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Prov...

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Service Desk Analyst

Compass

West Midlands, England

Competitive salary

Efficient processing of IT incidents and requests from initial logging through to resolution, in line with all internal processes and targets. Providing an excellent level of customer service whilst acting as a single point of con...

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Service Desk Analyst - Manchester

Michael Page Technology

Cheshire, England

£22,000 - £26,000 per annum

Provide top-notch technical 1st / 2nd line support to internal users. Solve complex IT issues efficiently via Telephone / Email / Face to face. Work collaboratively with team members. Ensure customer satisfaction through excellent...

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Service Desk Analyst - 1st Line Support, York

Concept Information Technology

York, Lancashire

€23,000.00 - €26,000.00

Then this may be the role for you:Job Title: First Line Support - Service Desk AnalystMy client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various se...

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Service Desk Analyst - Hybrid Dundee

Newton Blue

Angus, Scotland

£21,000 - £23,000 per annum

You love IT and technology and are a natural problem solver. You might be the go to person forfriends and family assisting with all theirtechnical issues!IT is not just a job for you - it's a passion! Youve probably studied I...

2 months ago seen See more...

1st Line Service Desk Analyst - Hybrid

Vertex-It-Solutions

South East

£24,000 - £28,000 per annum

Act as the first point of contact for our clients IT requests and issues via phone, ticketing system and email. Diagnose and resolve 1st Line assigned tickets within target resolution times. Accurately classify and log tickets, k...

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Live chat Service Desk analyst

The Portfolio Group

Lancashire, England

£22,500 per annum

Provide response to all Chat & Email support queries to the Service Desk. Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs. Gather informat...

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IT Service Desk Analyst

In Technology Group Limited

Midlothian, Scotland

Supporting the Service Desk team in a 1st/2nd Line Capacity. Hands-on technical support. Supporting company-wide projects. Active Directory. Windows Server. Office 365. iOS Devices. VOIP. Two Factor Authentication. 26 Days paid an...

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Service Desk Analyst - 1st Line Support

Leidos

Bristol, Bristol

Provide first line customer support in response to incidents and service requests. This support includes technical assistance for issues related to computer systems, software and hardware for company-supported and military specifi...

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IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

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1st Line Service Desk Support Analyst - Nottingham

Cloud & Infrastructure

Nottingham, Nottinghamshire

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

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Facilities Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

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Service Assurance Analyst

Jumar Solutions

Manchester, Greater Manchester

Proven experience of coordinating/managing Service Design and Service Transition activities for new and changed services. Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions...

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Service Desk Support, Incident Analyst SC Cleared

Sanderson

Hampshire, England

Service Desk Support, Incident Analyst (SC Cleared) We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Winchester. This role would be the ideal opportunity for someone who...

a month ago seen See more...

Support Analyst, Service Desk, 1st line, COR5693

Corriculo Ltd

Hertfordshire, England

£18,000 - £25,000 per annum

20 days' holiday. On-call allowance. Amazing opportunities for training and progression. Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner. Experience with a variety...

2 months ago seen See more...

Senior Technical Analyst, Infrastructure Services

Redline Group Ltd

Cheshire, England

£45,000 - £55,000/annum

Direct research on potential technology solutions. Keep current with the latest technologies. Practice asset management for IT hardware, software, and equipment. Benchmark, analyse, report on, and make recommendations for the impr...

2 days ago seen See more...

Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

a week ago seen See more...

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What are the top cities open Service Desk Analyst jobs?

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What companies are hiring for Service Desk Analyst jobs?

The top companies hiring now for Service Desk Analyst jobs are Hays Specialist Recruitment, Reed, Hays Specialist Recruitment Limited, Adecco, Government Recruitment Service, Searchability, Venn Group, The Portfolio Group, Ryder Reid Legal Limited, Global Technology Solutions Ltd., Parliamentary Digital Service, Corecom Consulting, vertex-it-solutions, Zenzo Digital,

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