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SERVICE DESK ANALYST UK

We make a difference, delivering outcomes for our millions of members. Take on a brand-new seat within our expanding Technology department in London. Customer Service & Engagement Providing first-level contact for users via phone,...

CompanyAustraliansuper
AddressLondon, England
CategoryCustomer Service
SalaryFull-time
Date Posted 2 months ago See detail

Service Desk Analyst UK

Australiansuper

London, England

Full-time

We make a difference, delivering outcomes for our millions of members. Take on a brand-new seat within our expanding Technology department in London. Customer Service & Engagement Providing first-level contact for users via phone,...

2 months ago seen See more...

Service Desk Analyst

Slough Borough Council

Slough, Powys

£27,912 - £33,115 a year

Contract Type: Permanent. Working Hours: 37 hours per week. Location: Observatory House. 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years service and 33 days after 5 years service. The Lo...

2 months ago seen See more...

Live Service Desk Analyst (UKSV)

Cabinet Office

Glasgow, Scotland

£27,750 - £29,000 a year

Handling and resolving Live Service requests via the workflow management system within time frames governed by our Service Level Agreements (SLAs). Working closely with the UKSV Helpdesk, ensuring that all information required fo...

2 months ago seen See more...

Band 5 IT Service Desk Analyst

Office Of Nuclear Regulation

Bootle, Merseyside

£28,936 - £34,178 a year

To provide first and second line Service Desk support to staff for hardware, software, audio-visual, multi-functional devices, and telephony equipment. To assist with the purchase, setting up, maintenance and repair of computers,...

2 months ago seen See more...

Service Desk Analyst

Age Uk Group

Cheshire, England

£28,500 - £32,000 per annum

Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme. Excellent pension scheme, life assurance, health cashback plan and EAP. Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan. Tech...

2 months ago seen See more...

Service Desk Analyst

Norton Rose Fulbright Llp

Tyne And Wear

Practice Group / Department: IT Regional - Service Desk Management - Newcastle We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. The RoleReporting to the Service Desk Team Leader,...

2 months ago seen See more...

Service Desk Analyst IT Helpdesk / 1st Line

Reed

Lancashire, England

£12.59 - £18.73 per hour, negotiable

Work on the ICT Service Desk, accurately recording all calls offered by either phone or email into the Service Management Tool (SMT). Perform accurate assessment of calls, performing fit time fix where possible. Provide solutions...

2 months ago seen See more...

Technology Customer Service Desk Analyst

Specsavers

Whiteley, Hampshire

Permanent

Youll take full ownership of the problem, ensuring theyre updated on progress if its not a quick fix. Theres lots of support and mentoring as you learn the role but ideally, in order to be successful youll have a real interes...

2 months ago seen See more...

Service Desk Analyst

National Nuclear Laboratory

Risley, Cheshire

From £31,426 a year

Act as a single point of contact for phone calls, emails & portal notifications from staff regarding IT incidents and requests. Receive, log and manage calls from internal staff via telephone, email and IM. Aid with helping the Fi...

2 months ago seen See more...

IT Service Desk Analyst

Spectrum It Recruitment

Bristol, England

£25000 - £30000 per annum

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

2 months ago seen See more...

Service Desk Analyst

Auxilion

United Kingdom

21000.00 - 24000.00 GBP Annual

Be the point of contact for technical queries from our clients. Meet or exceed the SLA's provided by the customer. Ensure a high level of service and customer satisfaction. Level 1 diagnostics and resolution on desktop/laptop soft...

2 months ago seen See more...

IT Service Desk Analyst

Redde Northgate Plc

County Durham

Competitive salary

You have a customer focused approach, where the user experience is at the forefront of what you do. You can demonstrate a passion for providing excellent customer service. Youre able to take a logical approach to fault finding an...

2 months ago seen See more...

IT Service Desk Analyst

Arvato Ltd

Swansea SA7

£25,000 a year

Maintain up to date call and incident/problem records in the appropriate service management system in line with current SLAs. Conduct problem resolution and root cause analysis for first level calls. Pass complex problems on to t...

2 months ago seen See more...

Service Desk Analyst

Harris Computer

Swindon, Staffordshire

£26,000 - £28,000 a year

Monday to Friday....

2 months ago seen See more...

Service Desk Analyst x4

Southern Housing

Sittingbourne, Kent

£27,260 a year

Experience of working within an IT Service Desk. An understanding and be able to navigate Microsoft Office applications. Experience in Customer Service or similar role. Experience of using computer in a business context. Full UK D...

2 months ago seen See more...

Digital Service Desk Analyst

East Of England Ambulance Service Trust

Norwich, Norfolk

£25,147 - £27,596 a year

The post holder will provide first line technical support to the Trusts IT users, located across all sites: Ensures IM&T information is processed in accordance with policies & procedures. Through personal example, open commitmen...

2 months ago seen See more...

IT Service Desk Analyst

Wincanton

Chippenham, Wiltshire

Provide 1st line IT technical support, taking ownership of the customer Incident or Service Request and see it through to resolution. Monitor support ticket queues ensuring incidents are actioned in line with SLAs. Maintain suppo...

2 months ago seen See more...

Service Desk Analyst

Hayley Group

Halesowen, West Midlands

Permanent, Full-time

Providing IT support via phone, face-to-face and electronic communications to ensure the successful resolution of issues. Handling incoming calls and undertaking any relevant issue investigation ensuring all key information is acc...

2 months ago seen See more...

IT Service Desk Analyst

Balfour Beatty

Newcastle upon Tyne, Tyne and Wear

Answer inbound calls, live chat and self-service requests; document, prioritise, assign, track and respond to incidents and requests in a timely manner;. Be responsible for end to end ownership of incidents throughout their lifecy...

2 months ago seen See more...

IT Service Desk Analyst

West Brom

West Bromwich, West Midlands

£24,500 a year

Perform and undertake all aspects of support service (telephone calls, voicemails, call backs, email etc.) to ensure the successful resolution of issues.. Handling incoming calls and undertaking any relevant issue investigation en...

2 months ago seen See more...

IT Service Desk Analyst - 12 Month FTC

Ashurst Llp

Glasgow, Scotland

Full-time, Fixed term contract

Understand the IT requirements of the local business and act accordingly to ensure these requirements are met in a timely and structured way, following escalation processes to ensure a consistent and professional service. Contribu...

2 months ago seen See more...

IT Service Desk Analyst

Equans

Newcastle upon Tyne, Tyne and Wear

£21,255 a year

Provide day to day first line IT Service Desk support. Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedure...

2 months ago seen See more...

IT Service Desk Analyst

Frasers Group

Basingstoke, Hampshire

£24,200 a year

Taking responsibility of IT support queries that come from our Head Office and stores across the UK and beyond. Providing IT support via our phone and ticket systems, logging detailed and concise information. Monitoring, fault tra...

2 months ago seen See more...

Service Desk Analyst

Parliamentary Digital Service

London, England

£29,250 - £32,750 a year

the ability to engage with a wide range of customers to deliver excellent advice, technical support and solutions. aptitude to manage challenging customers in a fast-paced environment. work successfully within a team, whilst uphol...

2 months ago seen See more...

Service Desk Analyst

Sytner Group

Leicester, Leicestershire

Full-time

Working with Service Desk technology solutions as well as printers and mobile devices. Ability to prioritise work and demonstrate initiative. Self-motivated with a proactive attitude. Undertaking fault finding on technical issues...

2 months ago seen See more...

Service Desk Administrator New

North

Scotstoun, Glasgow City

Logging of customer reactive support calls / planned preventative maintenance. Liaising with clients throughout the duration of a call to ensure a prompt resolution. Ensuring client service level agreements are met including re...

6 hours ago seen See more...

2nd Line Service Desk Engineer

In Technology Group

City of Edinburgh, Scotland

£25,000 - £35,000/annum 28 days holiday, pension, discount, more

Swiftly respond to escalated Service Desk tickets, delivering efficient and effective on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collab...

2 days ago seen See more...

Service Desk Support, Incident Analyst SC Cleared

Sanderson

Hampshire, England

Service Desk Support, Incident Analyst (SC Cleared) We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Winchester. This role would be the ideal opportunity for someone who...

3 weeks ago seen See more...

Support Analyst, Service Desk, 1st line, COR5693

Corriculo Ltd

Hertfordshire, England

£18,000 - £25,000 per annum

20 days' holiday. On-call allowance. Amazing opportunities for training and progression. Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner. Experience with a variety...

a month ago seen See more...

Help Desk First Line Technical Support Analyst / Service Desk / Trainee

Awd Online

Cumbria, England

£21,000 - £24,000 per annum

Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? Respond to incoming support requests via phone, email, or ticketing system in a timely manner....

2 months ago seen See more...

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What are the top cities open Service Desk Analyst jobs?

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What companies are hiring for Service Desk Analyst jobs?

The top companies hiring now for Service Desk Analyst jobs are Acora, Anne Corder Recruitment, Atos, BAE Systems, Comtecs Ltd, Corecom Consulting, Experis LTD, Global Technology Solutions Ltd., Government Recruitment Service, Hays Specialist Recruitment, Nottingham Community Housing Association, Proactive Appointments, Professional Hires, Reed, Service Care Solutions,

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