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Form of work
SalaryAbout PAASE
PAASE Digital is an email marketing agency based in the UK and work with brands in a consultative approach to drive enhanced value and sales from their email activity. Recently, our clients have included several supplement brands, well known drinks brands, shoe manufacturers and design brands across fashion and homewares.
Our expertise lies in CRM strategy and planning, marketing automation and fully managed services.
Our Culture
We are passionate about data-driven marketing automation. We support our clients and each other in a friendly, collaborative way, whilst encouraging new ideas and solutions. We are not afraid to challenge, and we are never complacent – always asking “How could we do it better?”
We recognise success and provide our energetic team with the flexibility and autonomy they need to thrive and grow in fast paced agency environment.
About the role
As Apprentice Account Executive, reporting to our Senior Client Executive, you will be responsible for providing support on a wide variety of client accounts. You will build detailed, accurate and insightful weekly and monthly reports. You will also provide excellent customer service and communications in this client-facing role and assist in the delivery of campaigns, tasks, and projects.
Key Responsibilities
- Build and maintain Revenue Trackers to report on CRM performance, updating weekly for every client ahead of scheduled calls/meetings
- Prepare accurate monthly reporting decks (using Data Studio, GA4 and CRM platforms) for all clients that provide useful insights on which Account Managers can build CRM strategies
- Build great relationships with all clients, providing hands-on support and excellent levels of customer service and ensure the smooth running of client accounts
- Brief, design, build and deploy best practice email and SMS campaigns
- Build and optimise marketing automations to drive client revenue & customer retention
- Assist in identifying upsell opportunities and driving revenue growth for clients
- Maintain client timesheets and time tracking
- Attend client meetings/calls as required, taking minutes and communicating actions and decisions to all stakeholders
- Develop and maintain an understanding of current business policies and legal compliance
- Provide assistance with content creation, website updates and marketing for PAASE
Who are we looking for? Someone who is…
- Driven - ambitious to achieve goals and grow
- Adaptable - in adopting new tools, systems and processes quickly
- Disciplined - able to prioritise and organise tasks
- Confident - in all communication, written and verbal (English is essential)
- Proactive - able to take initiative and be happy to work independently when needed
- Analytical - data driven, understanding the numbers and can identify key trends
- Focused – attention to detail and spotting trends
- Team player - working collectively to learn and support success
What's on offer?!
- Flexible working environment
- Competitive salary and benefits
- Opportunities for growth & development
Requirements
- Strong analytical skills and excellent attention to detail
- Proficiency in MS Office Suite
- GA4 and Data Studio experience would be an advantage
- Excellent customer service & relationship building skills
- Great communicator, both written and verbal
