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SalaryPosition: Admin Assistant
Location: Brighton
Salary: £15.00 - £17 per hour
Hours: Monday to Friday 37.5 hours
Role responsibilities:
Admin Assistants will perform the following duties:
- Register new patient referrals and send these for clinical triage so that the urgency of the appointment can be highlighted by a clinician
- To book, amend and sometimes cancel outpatient appointments for patients via the telephone and to confirm these details by letter using the patient administration system
- To answer telephone calls from patients, GP’s, and other Trust staff, always maintaining confidentiality and ensuring that a patient focussed/professional service is maintained
The ideal candidate for Admin Assistants:
- Have experience in an administration field
- Have worked in a similar environment, doctors surgery, council offices or other patient facing role
- Have good IT skills
- Excellent telephone manner
- Able to start as soon as possible
