Address
Form of work
SalaryJob summary
Bognor Regis War Memorial Hospital is looking for a friendly, experienced Administration Assistant to join our team on Main Reception.
This is a part time post (15 hours per week) with the opportunity to cover additional shifts during colleagues' annual leave/sickness. The set contracted hours are:
Monday - 08.15 to 16.45
Wednesday - 08.15 to 16.45
We are looking for someone with reception/administration experience, who is hard working, committed, and thrives in a team environment.
Main duties of the job
This post would suit a highly motivated and organised individual, as they will undertake many roles including; greeting and booking in visitors, answering the telephone, cash handling & online banking, booking meeting rooms & Audiology appointments, typing (using MS Office software), franking and sorting post, data input and various other administrative duties. They will also be liaising with patients' next of kin following inpatient deaths so a calm and compassionate nature is essential. Please note: this is NOT a counselling role, it is purely administration tasks.
The applicants must be conversant with Microsoft packages and have good keyboard skills.
The applicants should be able to communicate effectively with patients and colleagues at all levels. They should be able to work unsupervised as well as part of a team, be able to deal with difficult situations calmly and able to use their initiative.
Experience of working in the NHS would be an advantage, but not essential as full training will be given.
Please read the attached Person Specification carefully, and give FULL details of all previous experience and examples of where you meet the application based essential and desirable criteria. This is to ensure that all applications can be fairly scored for shortlisting.
About us
- Positive 2022 NHS Staff Survey results
- The Care Quality Commission (CQC) rates our quality of services as good with outstanding features
- A great working environment in the community, in patients' homes and our community hospitals
- Excellent training and development opportunities
- Real Living Wage Employer, with great rates of pay
- Supportive team environments
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Accredited Level 3 Disability Confident Leader, committed to creating inclusive workplaces
Job description
Job responsibilities
Greeting and booking in visitors; answering the switchboard; cash handling & online banking, booking meeting rooms & Audiology appointments, typing (using MS Office software), franking and sorting post, data input and various other administrative duties. You will also be liaising with patients' next of kin following inpatient deaths so a calm and compassionate nature is essential. Please note: this is NOT a counselling role, it is purely administration tasks.
Person Specification
Qualifications
Essential
- Good standard of education, including GCSE or equivalent in Maths and English at grade C/4 or above
Experience
Essential
- Previous experience of working in a frontline, customer focused environment
- Customer service experience
Desirable
- Minimum of 2 years administration experience
- Previous experience of working in NHS
- NVQ2 Admin/customer service
- Experience of cash handling
Skills and Knowledge
Essential
- Ability to work on own initiative
- Good communication/interpersonal skills and a pleasant professional and helpful telephone manner
- Reliable
- Flexible approach
- Ability to remain calm when faced with conflicting priorities
- Able to work individually as well as part of a team
- IT skills including use of Microsoft Office applications
- Ability to prioritise workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sussex Community NHS Foundation Trust
Address
Bognor Regis War Memorial Hospital
Shripney Road
Bognor Regis
PO22 9PP
Employer's website
https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)
