Your new company:
A leading manufacturer in Portsmouth are seeking an enthusiastic and dedicated individual to work within their team based in Portsmouth to handle the general administration duties within the business.
Your responsibilities will be:
- The handling of customer enquiries across multiple forms of communication such as phone, email and social media
- Serve as a point of contact for the service, offering a warm welcome and providing professional responses to enquiries.
- Liaise with external contractors
- Arranging appointments and preparing for meetings and events
- Input, analyse, and provide reports
Knowledge and experience:
- Passionate about delivering an excellent service experience with every interaction
- Previous experience within a customer service/Administration role is essential
- Confident telephone manner with a positive attitude and great soft skills
- Self- motivated, resilient, and driven to exceed targets and resolve customer issues
- Problem solving skills with high attention to detail and the ability to multi-task.
- A team player who enjoys interacting & boosting team morale
- Excellent written and verbal communication skills
- Hold the Right to Work in the UK
Benefits:
- Annual leave
- Pension
- Group Critical Illness
- Private Medical Scheme
- Development opportunities
- Monthly team incentive reward
- Opportunity for career progression
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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