Administrator / Clinic Receptionist Administration Assistant

Medical Secretary who has experience managing a telephone switchboard on a busy Reception Desk with excellent time-management, administrative, organisational and customer service skills is required to join a well-established organisation.

SALARY: £20,572 per annum

LOCATION: Sheffield, South Yorkshire

TYPE: Full-Time, Permanent

WORKING HOURS: 37.5 hours per week, Monday to Friday 9am - 5pm

JOB OVERVIEW

We have a fantastic new job opportunity for a Medical Secretary who has experience managing a telephone switchboard on a busy Reception Desk with excellent time-management, administrative, organisational and customer service skills.

Working as the Medical Secretary you will be the first point of contact for clients, clinicians and other visitors to the clinic, where you will welcome them with a smile and a helpful and professional manner.

As the Medical Secretary you will ensure all files are updated, answer incoming calls, liaise with couriers, carry out a wide range of administrative tasks whilst keeping the reception area clean and tidy.

DUTIES

Your duties and responsibilities as the Medical Secretary include:

• Provide overall supervision of the clinic and reception

• Organise documentation and equipment for all Clinicians working from the clinic

• Ensure all clinical paperwork scanned and uploaded to in house systems within required SLA’s

• Maintain relevant stationery supplies, medical and non-medical, to ensure the smooth day to day running of the clinic and administration functions

• Meet and greet visitors to the clinic

• Triage telephone calls, messages and e-mails as appropriate - All voicemails to be responded to within 2 hours

• Deal with incoming and outgoing mail and deliveries and co-ordinate courier services as and when required

• Make efficient use of the in-house systems

• General Administration with the Clinic

• Daily/Weekly/Compliance/Security Checks as specified in Clinic Reception and administration handbook

• Liaise with Management and Head Office Personnel to maintain a safe working environment

• Assist with colleagues work during absences

• Provide cover for other clinics as and when required

• Attend meetings and training sessions as required

CANDIDATE REQUIREMENTS

• Previous Office Experience

• Managing Telephone Switchboard System

• Previous experience of dealing with clients and customers

• Offer flexibility in working pattern as required

• Time & Diary Management - must be able to manage own time

• Demonstrable experience of effective internal and external stakeholder relationships

• Knowledge of Microsoft Office, Outlook and Word & Excel

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.

JOB REF: AWDO-P11749

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