Administrator - Paramedical Services

Administrator | Paramedical Services | Manchester | Didsbury | Full-time | Permanent | 37.5 hrs per week | £22,386 per annum

Spire Manchester Hospital have an exciting opportunity for an Administrator to join our team as a Paramedical Services Administrator. This an excellent opportunity to develop a career in Healthcare.

Spire Manchester Hospital situated in the Heart of Didsbury is a brand new, £65m state-of-the-art healthcare facility offering you the opportunity to work across a wide variety of specialisms. You will be able to develop your skills in a modern and progressive environment.

As Paramedical Administrator, you will be responsible for providing an efficient bookings and administration service for patients, business partners and colleagues who use outpatient services including Radiology and Physiotherapy.

Working Hours: Shifts between 8 a.m. and 8 p.m. Monday to Friday. 1 out of 8 Saturday will be required.

Contract Type: Permanent

Duties and Responsibilities

• Ensuring that effective administration and communication systems are in place to support the smooth running of all services, ensuring exemplary levels of customer service are provided to everyone
• Ensuring that the clinics run smoothly and are effectively prepared in advance of the patient’s appointment
• Managing general enquiries, finding solutions, escalating to your manager where necessary
• Answering calls dealing with requests in an efficient and courteous manner
• Scheduling and re-arrange appointments effectively
• To check patients in and out, explaining the practice procedures to all new patients
• Arranging any necessary follow up appointments for patients within the hospital or with other
  healthcare professionals

Who we're looking for

• Educated to GCSE standard in English and Maths or demonstrate equivalent experience
• Good organisational and interpersonal skills
• High degree of accuracy and a methodical approach to workload
• Ability to deal with problems when they arise
• PC literate
• Previous relevant experience in an administrative support role is essential
• Ability to work in a multi-skilled environment
• Flexible and adaptable approach to tasks and duties
• Working independently or as part of a team, along with the ability to work to deadlines as required

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Private medical insurance
• Life assurance
• Free On-Site Gym
• Save an average of £50 per month with our free onsite car park
• We commit to our employee’s well-being through work life balance, on-going development, support and reward

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.