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SalaryAre you passionate about working in a supportive environment where there is variety and yet the day whizzes by? Look no further! We are working with a dynamic and growing company who specialise in wealth management and tax planning and they are excited to welcome a new Administrator/Receptionist to their team.
They are a thriving company with a 40 year history, and are a team of 27 dedicated and friendly professionals who are committed to excellence. They have a collaborative and welcoming work culture coupled with a down to earth "family feel" approach. They even arrange teammystery days for staff which have historically been anything from quad biking to cookery! Your "soon to be" manager has a supportive management style and cares about ensuring staff feel valued. It's all about team work here!
As an Administrator/Receptionist, you will play a crucial role in ensuring that clients have a good impression of the organisation and resolve their queries efficiently. Working alongside another helpful Administrator/Receptionist you will:
- Oversee the day to day running of Reception ensuring that all clients receive a warm greeting both in person and by phone
- Answer and respond to client queries in an efficient manner consulting systems where necessary
- Book client meetings and monitoring financial adviser diaries
- Produce routine emails, standard letters and correspondence
- Data management of all potential customer leads and associated data cleansing
- Allocate "customer leads" to financial advisers to ensure future business
- Assist Directors as and when required
- Ad hoc project work
- Covering your colleague during holidays and willing to learn new tasks
As an Administrator/Receptionist administrator you will have:
- Good administration skills with the ability to juggle priorities
- Strong organisational skills and attention to detail.
- Confident in responding to incoming calls and taking messages
- Clear and articulate communication skills with a warm and engaging personality and interpersonal skills.
- Experience of using Microsoft Office Suite (Outlook, Word, Excel) and learning new systems
- Positive attitude and the ability to work collaboratively in a team-oriented environment.
What this company offers:
- Base salary of £23k plus bonuses (worth up to £8.5k of which £3,600 is non taxable)
- 25 days holiday plus bank holidays
- 35 hour contract (office based)
- Pension scheme
- Funded Socials and Mystery Days
- Subsidised Gym Membership
- Health Scheme with access to counselling
- Charity Fundraising Events
- The odd gift here and there
- Monthly Team Superstar Cash Award
- A positive and inclusive work environment with a focus on supporting employees
