Address
Form of work
SalaryJob details
Salary range: £29,269 - £32,076 per annum
Work location: Oxfordshire Fire and Rescue Service headquarters, Kidlington
Hours per week: 37 - we are open to discussions about flexible working
Contract type: Permanent
Vetting requirements: This role is subject to a criminal records check
Closing date: Sunday 21st April 2024
Interview date: To be confirmed
This is an exciting opportunity to join one of the UK’s leading Fire and Rescue Services.
About us
Oxfordshire County Council Fire and Rescue Service is seeking a Business Support Officer to provide a broad range of corporate support duties to ensure the continued improvement, efficiency and effectiveness of our Business Support Team functions. We have been assessed as a high performing service with a culture that we are so proud of.
This is a permanent position and the successful candidate will be based primarily at Oxfordshire Fire and Rescue Service Headquarters, Sterling Road in Kidlington.
We promote flexible and agile working and can be relatively flexible around location and times. This role requires an individual who wants to continually improve and professionally deliver corporate support amongst the service.
About the role
The Business Support Officer will undertake a range of duties commensurate with a Business Support and administration role to assist the service goals and objectives, in accordance with our policies and procedures. They will be required to support organisational and strategic meetings to provide administrative skills such as agenda creation, minute taking and action logging. They will be required to work closely with colleagues in a team-based environment. The role requires organisational skills, flexibility, and confidence in using Microsoft applications such as Word, Outlook, Teams and Excel and the ability to gain knowledge of our additional IT systems.
You will work closely with partner fire and rescue services, emergency services and local authorities. Your role will be to support the Business Support function of the fire and rescue service by assisting with the production and updating of documents, co-ordination of internal communication and engagement platforms, the production of social media content, and co-ordination of FOIs and service complaints, preparing, analysing and distributing reports and information, and taking follow up action where necessary, in a timely manner.
In addition to the above, the Business Support Officer will support leading the Business Support Team. They will also work closely with the Business, Communication and Engagement Manager Team to liaise with staff from many departments from both senior and middle management to Firefighters, Crew and Watch Managers at Fire Stations with regards to communications, Business Support and support in the use of social media systems. There is also a requirement to perform a supporting role with our Thames Valley Local Resilience Forum to provide administrative support during ongoing multi-agency incidents.
About you
We are looking for someone who is confident with providing administration support within an organisation and is quick to learn, preferably with a background in administration and communication or marketing. They should be willing to continually display commitment to their team and service priorities as well displaying innovation and the ability to provide creative responses to varying demands.
Required Skills and Experience:
- An honest individual who is both enthusiastic and passionate about providing support for people.
- A Levels or equivalent qualification(s) with English and Maths at GCSE level (or equivalent standard of education) or comparable ability Proficient in Microsoft Office: Must have experience and proficiency in Microsoft Word, PowerPoint, and Excel. These skills are essential for the role and will be heavily utilised in day-to-day tasks.
Desirable Skills:
- Level 4 or equivalent qualification
- Familiarity with internal communications and staff engagement: While not essential, this skill is desirable and can be beneficial in performing the role more effectively.
You will be expected to be a part of a team supporting the delivery of the Service’s objectives and have excellent interpersonal and communication skills. You will be required to demonstrate the ability to organise, plan and prioritise your own work and to meet deadlines and targets with minimal supervision.
Rewards and benefits
- Culture of flexible working
- Technology to support agile working where role permits
- Up to 31 day’s holiday p.a. plus bank holidays
- Option to ‘buy’ additional holiday
- Employee Assistance Programme including access to health and wellbeing support
- Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%
- Enhanced family friendly policies
- Local and national discounts for shopping and travel
- Great learning and development opportunities to support your ongoing development
Would you like to know more?
Please click here to view the Job Description and Selection Criteria
Working for the County Council and Fire & Rescue service is a unique chance to be involved in something different, something challenging and something worthwhile. If you’d like an informal chat about the role, please contact Emily Highton, Communications & Engagement Officer, emily.highton@oxfordshire.gov.uk
Application Procedure
To apply, please complete an online application form by clicking either of the Apply Now buttons at the top and bottom of this advert. This includes a section asking you to explain how you meet the selection criteria, as specified in the job posting. You may attach a cover letter and/or CV to your application form, however it is not mandatory.
If you encounter any issues with the maximum character count on your application form, please use this tool to check your text for any hidden HTML characters, which may be taking it over the limit.
If you experience any technical difficulties whilst completing the application form, please contact the Recruitment Team using Recruitment Application Enquiry Form.
If you require the application form in an alternative format as part of a reasonable adjustment at this stage of the recruitment process, please contact the Recruitment Team using Recruitment Application Enquiry Form.
Our commitment to equality, diversity and inclusion
At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We have a number of staff network groups which provide peer support and safe spaces for staff.
Our commitment to safeguarding
Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment.
We will ensure that all our recruitment and selection practices reflect these commitments.
Guaranteed interviews
As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.
We are open to discussions about flexible working.
To stay up-to-date with the latest news and featured jobs from Oxfordshire County Council, follow us on LinkedIn, Facebook, Twitter and Instagram.
