Address
Form of work
SalaryWe are seeking a motivated Call Center Representative to join our team. The ideal candidate will have strong communication skills and be able to provide excellent customer service over the phone.
Responsibilities:
- Provide information about products and services
- Perform data entry tasks accurately
- Utilize phone etiquette to ensure positive customer experience
- Upsell products or services when appropriate
- Communicate effectively with customers to resolve inquiries or issues
Experience:
- Previous experience in a call center or customer service role is preferred
- Bilingual or multilingual proficiency, especially in English
- Ability to analyze customer needs and recommend suitable solutions
- Strong communication skills and the ability to articulate information clearly
Job Types: Full-time, Permanent
Pay: From £25,114.02 per year
Benefits:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 25/05/2024
