Call Centre Customer Service

Call Centre Customer Service Advisor
1x Part Time (31hrs) - Tuesday to Saturday (Sun & Mon off)
1x Full Time (39 hrs) - Sunday to Thursday (Fri & Sat off)Office Based Ashton in Makerfield (Nr Haydock)
Do you have Receptionist, Customer Service, Call Centre experience?
Are you customer focused, have basic computer skills & a great phone manner?A worldwide Manufacturer of Forecourt equipment are seeking a Customer Service Call Handler to join their office-based team in Ashton in Makerfield, near Haydock.
The Role:
Based in their offices, you will be the first point of contact for customers via phone. You will;
Manage telephone calls & emails from customers & clients
Log product issues & service calls on to the in-house database system
Book in visits & manage diaries for Engineer visits
Order parts internally
Update in-house call management portal & spreadsheetsThe Ideal Candidate:
A customer focused individual, you will be have a great telephone manner coupled to basic computer skills (Outlook, Excel, Word, etc) and administration/Call Centre or office experience.
You may have experience in a Customer Service, Call Centre, Receptionist, Call Handler, Scheduler, etc capacity.
Hours & Remuneration:
Based within the company's Ashton in Makerfield offices, the hours are;
Part Time (31hrs) - Tuesday to Saturday (Sun & Mon off)
Tuesday to Friday - 8:00am to 2:00pm / Saturday - 8:00am - 3:00pm
Basic Salary £16,798 (rising April) + overtime
1x Full Time (39 hrs) - Sunday to Thursday (Fri & Sat off)
Sunday 8am to 3pm, Monday to Thursday 8am to 5pm
Basic salary of £23,500 (Rising April) + overtimeAdditionally:
Overtime paid for Bank Holiday working and any additional days (double time)
25 days holiday
Pension scheme and associated benefits
Onsite parkingIf you are suitably experienced in a Customer Service, Call Centre or Receptionist role, please contact our retained consultants at Start Monday now