Call Centre Operator - Work From Home

Call Centre Operator - Work From Home

Shifts pattern: 1 X evening + 1 X 12 hour weekend shift

Remote working

Emergency assistance, all inbound Call Centre.

The role of Work from home Call Handler:

• Answering incoming calls promptly and professionally
• Providing information and assistance to customers in a clear and concise manner
• Handling customer inquiries, complaints, and concerns with empathy and patience
• Resolving customer issues and escalating complex problems to appropriate personnel
• Making outbound calls for follow-ups, surveys, or other purposes
• Updating customer information in the database accurately
• Processing orders, returns, and exchanges efficiently

The ideal Part Time Remote Call Centre Operator:

• Call centre experience
• Good customer service skills
• Good on the phone
• Can think on feet

Job Offer

• Good rate of pay
• Immediate start
• Full Work from Home model