Address
Form of work
SalaryCatering and Events Operations Manager
South Kensington
Permanent/Full time
Very good rates of pay £43,000 - £52,500 with progression plus benefits
We are currently looking for an experienced Catering and Events Operations Manager to join our team predominantly in South Kensington; however travel to Hammersmith and White City will be required. The successful applicant will be dynamic, hands on with a can-do attitude and keen to progress. They will be given a great deal of autonomy to make their mark around the campus sites in order to deliver excellence and a first class customer service within budget.
Purposes of the Post are;
To ensure excellent day to day operational practices are adhered to in all Catering Outlets/Restaurants
To manage the Catering Operations in accordance with health and hygiene legislation, and College/departmental procedures
To ensure that the Catering and Events Teams remain aligned to the Imperial Values and Behaviours framework and competent in safe working practices, in accordance with departmental procedures
To manage the day-to-day Catering operational practices to ensure an efficient and effective customer focused service is delivered within budget
To deputise in the absence of the Catering and Events Senior Managers in their absence
Key Responsibilities are;
Lead and manage Direct Reports in all catering outlets/restaurants
Manage any team related recruitment, training, performance, sickness, attendance, and annual leave requests
Conduct annual appraisals and ensure direct reports undertake any training requirements
To manage and support the requirement for the catering/restaurant teams
Manage all operational costs keeping within departmental budgets and cost calculations
To work closely with the Development and Mobilisation Chef on catering outlet/restaurant food menus
To work closely with stakeholders, such as the Imperial College Union to ensure the service and products on offer meet the student expectations
Applicant requirements;
Previous evidenced experience in catering management and preferably high volume and multi-site organization
Management experience in hotels/contract/institutional catering
Previous experience of managing a team, with proven ability to train, develop, motivate, and lead team members
Sound numerical skills, to plan and analyse financial data and interpret budgetary information to ensure compliance with financial constraints
This is an absolutely amazing opportunity to work for a prestigious, high profile facility with the possibility of personal development and progression.
