Deputy Event Operations Manager

• The Berkeley
• Events
• Full time

A fantastic opportunity has arisen for an experienced and passionate Deputy Event Operations Manager to join the Event Operationsteam at The Berkeley.

With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers, and London’s original fashionista afternoon tea ‘Prêt-à-Portea’ is served daily in the Collins Room. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighbourhood of Belgravia. Its signature experiences include the famed Blue Bar, The Berkeley Bar & Terrace, and our Bamford Health Club & Spa.

Main Duties & Responsibilities

As a Deputy Event Operations Manager, you will assist the Events Operations Manager in managing and supervising the Event Operations Department and the areas in which events take place in such a way that company standards are achieved and maintained in respect of quality, volume, and service.

Main responsibilities of theDeputy Event Operations Managerinclude, but are not limited to:

• To deputize in the place of the Event Operations Manager in his/her absence.
• To ensure the smooth day-to-day running of the operations department regarding all service, health and safety and managerial aspects.
• To ensure that Assistant Ops Manager, Supervisors, and sufficient waiters are always assigned to each event in line with guest expectations.
• To carry out necessary preparation in planning for forthcoming events for all operating supplies
• To prepare departmental rotas on a weekly basis, to ensure all events are staffed and that all casual & agency requirements are booked well in advance.
• To supervise the Events Set-up team during set up and tear down of each event.
• To ensure rooms are set up and ready, 30 minutes prior to each event and in accordance with Berkeley standards.
• To supervise each event in accordance with the guest’s requirements as specified on the function sheet.

Entry Requirements

Successful candidates for the Deputy Event Operations Managerwill demonstrate genuine dedication to The Berkeley and show a commitment to consistent quality in our product and service. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high performing team renowned for their approach and delivery of unparalleled service.

We anticipate applicants will have previous experience in a similar role within a luxury hotel environment.