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SalaryCommercial Manager
Location: London, Speechmark + Hybrid Working
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri
Duration: 12 Month FTC
Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.
The Customer Value Management team is responsible for engaging with our customers and building long lasting relationships maximising customer value and advocacy. Through our campaigns we aim to differentiate Vodafone from our competitors and optimise our commercial performance, by being insight led and creating real mutual value for our customers and our business.
What you’ll do
You will be be responsible for running and interpreting analysis relating to commercial performance to deliver incremental value through cross-sell & up-sell on the VOXI portfolio. There is a requirement to understand customer lifetime value and the levers that influence it and build-out strategic changes in the operation to drive long term value.
- Commercial performance – Monitor and drive financial performance across Customer Value Management
- Own and optimise up-sell marketing activity across customer segments
- New opportunities – work with segment & analytical teams in order to identify new commercial opportunities across CVM
Who you are
- Strong Commercial acumen
- Digital marketing experience
- Strong stakeholder management
- Good analytical & problem solving
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects.
We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
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