Community Fundraising Executive

As Fundraising Executive, you will be responsible for ensuring our supporters receive a positive and rewarding experience, as well as providing administration support for the fundraising team, including assisting on events and campaigns.

We are looking for a motivated, confident individual with strong organisational skills and an impeccable attention to detail, who is passionate about fundraising and our ambition and purpose. The successful applicant will be expected to have a broad understanding of a range of income generation methods and communication styles, and the charity sector.

You will play a key role in attracting, building and managing relationships with a range of supporters including individual donors and fundraisers, community groups, local businesses, and volunteers. From initial enquiries to fundraisers and doners, to taking responsibility for our thanking, you will look after our complete supporter care journey and ensure that the Foundation provides an exceptional experience for our supporters.

You will develop key relationships within the Foundation and Club, providing support to the rest of the Fundraising and Engagement Team as required. Some weekend and evening working will be required as part of the role. Previous experience is desirable, not essential, and the right candidate will be given scope for career progression and additional responsibilities as we grow. 

Key responsibilities 

• Act as main point of contact for supporters and donors, responding to enquiries in a timely manner
• Provide fundraising support to those raising money for the Foundation, including challenge event participants, schools, clubs, and community fundraisers
• Assist in the delivery of matchday activity for the Foundation, primarily through our 50/50 Raffle and other activations that raise funds and awareness of our purpose
• Support the Events Manager and Head of Fundraising and Engagement in the delivery of Foundation events
• Support our growing portfolio of challenge events, researching opportunities for the Foundation supporters to raise funds, and delivering exceptional supporter care to ensure we maximise these opportunities and build relationships with our fundraisers
• Assist the Head of Fundraising and Engagement in the development and delivery of a Community Fundraising programme
• Maintain and update donor records on our fundraising database
• Manage the administration and fulfilment of auction and other fundraising prizes, being the main point of contact for donors and relevant partners and ambassadors
• Cultivate and maintain excellent working relationships with key stakeholders, including but not limited to Harlequin FC, their partners and sponsors, regular individual givers and high-net worth donors, community fundraisers, local schools and clubs
• Represent the Foundation both internally and externally, acting as an ambassador for the Foundation and advocating for our work 

Person specification

Qualification and experience

• Educated to degree level or demonstrable equivalent experience
• A minimum of two years’ experience in a professional environment in a similar, admin or events-based role
• Excellent user of Word, Excel, PowerPoint, and experience of CRM systems and project management tools
• Excellent written and verbal communication skills
• Able to evidence experience of building excellent relationships and a confidence in networking and proactively communication with a range of stakeholders
• Experience of working with data and administrative tasks Desirable
• Experience of working in a similar Fundraising Executive/supporter care role (desirable)
• Experience of working with high-net-worth individuals or celebrities would be an advantage

Skills, abilities and knowledge

• Highly organised with excellent planning and coordination skills and a meticulous attention to detail
• Strong communications skills and decision-making capabilities
• Good financial literacy and confidence in working with data
• Excellent supporter care skills, with the ability to differentiate your communication to meet the needs of the audience and a willingness to go above and beyond to deliver exceptional experiences
• Knowledge of fundraising and understanding of different income generation methods with the charity sector
• Ability to keep calm under pressure and maintain a clear head, anticipating risks and solving problems
• Experience in managing a diverse workload with multiple deadlines and to be able to prioritise when needed
• Hands on, with a willingness to get stuck in and support the delivery of our work
• A commitment to safeguarding children, young people, and vulnerable adults
• An understanding of and a commitment to equal opportunities issues both in the workplace and the wider community

Applying for the role

To apply for the role, please fill out an application form and send it along with a cover letter outlining your suitability for the role. Applicants are strongly advised to read the person specification closely and ensure their cover letter demonstrates how they meet the criteria for the role. All applications will be reviewed on a rolling basis, so we encourage all applicants to apply as soon as possible.