Contract Consultant

Looking for Consultants to cover a range of early, lates and nights shift which will include shift allowance.

Job Purpose: Being the first contact for associates on assignment, effectively managing employee issues and ensuring the effective fulfilment of orders received. Working as part of a collaborating team to ensure delivery is consistent and always meeting the client demand.

Key Performance Measures:
Achievement of agreed targets and growth of account

• Achieve the Candidate registrations to meet order fulfilment per week - variable and agreed weekly - fully compliant to Manpower auditable standards
• Employee holiday pay to be accurately processed and managed
• Support the account with sickness absence and backfill.
• All employee payroll queries to be resolved within 48 hours of notification (Working days)
• Employee inductions to be completed as per client specification/s
• All employees assigned must meet the recruitment standards
• Build on-site client relationships.
• Targets including, number of associated on assignment, achievement of agreed client SLA's. accurate data reporting

Principle Accountabilities

• Ensuring that the Client orders are filled daily.
• Ensuring the accurate maintenance of employee information
• Ensuring that employee payroll is run efficiently, ensuring the minimum number of errors
• Ensuring that employee issues are managed effectively
• Ensuring that all employee files are referenced to the required standard
• Ensuring that all files are kept up to date and stored securely
• Issuing and explaining the Employee Handbook and Terms and Conditions to candidates highlighting their employment status and benefits
• Actively gaining feedback from Clients and Candidates on the service they are receiving from Manpower in line with the Company's quality standards and taking corrective action as necessary
• Ensuring that all activity complies with all Company policies, procedures and legal requirements including health and safety and employment legislation
• Ensuring that all work is conducted in accordance with Manpower's values and standards
• Other ad-hoc duties and project work as required.