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SalaryAre you looking for a dynamic and rewarding career in credit control? Do you have excellent communication skills and a knack for building rapport with customers? Do you want to work for a leading company in the logistics industry that offers a hybrid work environment and a permanent, full-time contract?
If you answered yes to these questions, then you might be the perfect fit for our Credit Controller role!
As a Credit Controller, you will be responsible for:
- Collecting payments from our customers in a timely and professional manner, using a hands-on telephone approach.
- Developing and maintaining positive relationships with our customers, ensuring their satisfaction and loyalty.
- Managing the credit risk of our customer portfolio, evaluating new credit requests and liaising with the Finance Manager for approval.
- Setting up new customers on our systems, ensuring they are linked and updated.
- Resolving customer enquiries, queries, and disputes, providing copy statements and invoices as needed.
- Allocating large remittances and requesting remittances from cash held on account.
- Sending out customer statements at month end and monitoring the sales ledger for any issues.
- Working closely with the operations team to advise on the status of accounts and prevent any delays in service delivery.
- Using a variety of software packages, including Sage 200, and demonstrating strong excel skills.
- Paying attention to detail and taking a pro-active approach to your work.
- Performing ad hoc duties as and when required by the Finance Manager.
- Learning and growing with the industry and the company.
To be successful in this role, you will need:
- Previous experience in credit control or a similar role.
- Excellent communication and interpersonal skills, both written and verbal.
- A positive and customer-focused attitude, with the ability to handle difficult situations.
- A good understanding of accounting principles and practices.
- A high level of accuracy and efficiency in your work.
- A desire to learn and develop your skills and knowledge.
If this sounds like you, then don't hesitate to apply today! We offer a competitive salary, a hybrid work environment, and a supportive and friendly team. Join us and become part of our success story!
