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Form of work
SalaryIf you’re an articulate and professional Credit Controller with a history of successfully supporting customers in arrears and recovering overdue accounts, we want to hear from you!
A fantastic opportunity has become available for a customer-focused individual who is looking to join a professional environment where you can thrive from day one! Working within a sizeable yet close-knit company that has been established for a number of years you’ll become an integral member of the vibrant and collaborative telephone-based collections team, and will take ownership for liaising with B2B customers to reduce overdue payments and handle account queries.
The details:
- Work Hours: 9am to 5.30pm, Monday to Thursday with an early finish Friday
- Salary guide: £22,500 - £23,500 plus a monthly bonus between £50 and £500
What’s in it for you?
- A rewarding career move where you will become part of a team who enjoy working together
- Free onsite parking
- 20 days annual leave plus bank holidays and your birthday off
- Christmas shutdown
- Holiday buy back scheme
- Death in Service Insurance
- Access to BHSF
- Access to an EAP scheme
- Enhanced parental leave
- Discounted gym membership and travel
- Dress down days
- Regular incentives
What will your responsibilities be?
- Contacting B2B customers who are in arrears with the view to reduce outstanding payments
- Handling incoming queries relating to existing and overdue accounts, providing swift resolutions
- Supplying accurate and up-to-date copy invoices and statements to customers
- Receiving outstanding payments over the phone
What you’ll need?
- Experience gained in an outbound customer service / collections / credit control role is essential
- Excellent communication skills with a superb, professional telephone manner
- Enjoys working within a fast-paced and lively environment
- A true team player who enjoys collaboratively
- Professional, articulate, and has an empathetic nature
Our client is looking for someone to join the team as soon as possible, so if it sounds like it’s the role for you, please send your CV for consideration immediately.
