Address
Form of work
SalaryDo you have a passion for interior design? Are you looking for the next step in your career with a well-established company… then we might have the job for you! Kelly Services are looking for a Customer Sales Advisor to join our well respected and expanding client on a full-time and permanent position based in Bury St Edmunds.
Salary circa £25,000 per annum depending on experience.
Working hours are 09.00 - 17.00 Monday to Friday and 09.30 - 17:00 on Saturdays. You will work 5 days with your days off being Sunday and a day in the week.
The Role
As a Customer Sales Advisor you will work closely alongside the showroom team to provide an exceptional service to customers to guide and deliver sales of our client's luxury products. Day to day responsibilities include:
- Answering incoming sales calls
- Making outbound calls to our customer database
- Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Updating the CRM system with relevant client information and daily activity
- Arranging samples to be dispatched
- Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
- Maintaining a clean and tidy showroom
- Providing drinks to customers during their appointments
- Confirming showroom appointments with customers prior to their arrival
The role will likely suit someone who is a friendly, confident and customer centric to provide a luxury customer experience. This fast-paced nature of this role requires candidates who are extremely organised and able to prioritise tasks whilst being proactive and reactive to customer requirements.
Skills and Experience
- Experience in a sales environment
- Experience in the luxury goods market (desirable)
- Knowledge of interiors (desirable)
- Extremely well organised and able to prioritise tasks
- Enthusiastic and hands on - this is a busy, fast-paced company
- Self-motivated with the ability to inspire those around you
- Strong customer focus
- Excellent communicator
- Minimum of 2 years sales experience
- Must have experience in using a CRM
- Familiar with Microsoft office
Benefits
- A great place to work with a friendly and welcoming team
- Competitive salary with bonus structure
- Optional pension
- Additional leave through years of service
- Sick pay after completion of probationary period
- Free on-site parking
- Purchase additional annual leave scheme
- Development opportunities
If you are looking to further your career with an expanding company that benefits from its strong reputation then please apply for this exciting opportunity!
KSEastMidlands
Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.
As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
