Customer Sales Representative

Customer Sales Representative – Greater Manchester

£23,000 + £1,000 every year until £25,000 (dependant on reaching targets)

Mon-Friday, 9am-6pm (1 Saturday every 3 weeks, 9am – 1pm)

Do you enjoy helping others and providing brilliant service to every customer you speak to?

Are you looking for a job which provides full training, support to gain industry qualifications and potential career progression opportunities all over the world? If so, we would love you to apply for one of our exciting Customer Sales Representative roles, specialising in personal car insurance.

Summary of the role:

• Office is easily accessible by train or bus and free parking is available nearby.
• Our working hours are Monday to Friday 9 – 6. Role includes 1 in 3 Saturdays from 9am – 1pm.
• Salary for this role is £23,000 + £1,000 annually, up to £25,000, when meeting your set targets.
• Huge career progression opportunities!

Benefits:

• We offer 25 days holiday.
• Full 4-week paid for training.
• Benefits include 25 days holiday, pension, and life insurance. Plus, access to brand-new gym facilities and a work kitchen on site.
• Training opportunities.
• Amazing progression opportunities.
• Vibrant work culture! Pool table, darks board, quiz nights etc.
• Free access to our on-site gym.
• Employee referral scheme.

What you’ll be doing:

• In this role you will be helping a variety of personal car owners answer general enquiries.
• You will speak to new and existing customers who have made an appointment to discuss their insurance (there is no cold calling).
• Use your communication skills to build a rapport, gather the right information to understand their needs.
• Supporting customers and providing excellent customer service.
• You might need to balance multiple tasks at the same time, utilise a range of systems and will work in a dynamic, friendly, agile team.

Skills and experience we’re looking for:

• Previous call centre experience is preferred but not necessary.
• We are looking for candidates who are passionate about providing outstanding customer service, this means that you put the customer first and take pride in the quality of your work.
• We hire great people from various industry backgrounds. Some of our Customer Sales Representatives had experience of working for other insurance companies or in call centres before joining us, but lots of our colleagues join us from jobs within retail, hospitality, education, or sales and share our passion for helping people.
• Qualifications are not essential, but you will be able to perform basic maths tasks, use IT systems and have a keen eye for detail.
• You will enjoy speaking to people and will use your outstanding communication skills to speak openly and expertly on the phone to customers.
• You will be able to build strong rapport and take a genuine interest in their needs.
• Great team working skills, we work together to help our customers, share ideas to help each other and have lots of fun working together!
• You will be motivated by working to exceed targets and will combine that focus with the need to always do the right thing for our customers with a dedicated attitude combined with the highest degree of ethics and integrity in client focus.

About Us:

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age, and those with caring responsibilities.

We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of the team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative, and ultimately more profitable business.

If this sounds like somewhere you’d like to join, we’d love to hear from you. If you require flexibility for a role you are applying for, or require any adjustments, give us a call to chat through the options.

Job Reference: GALL00007