Customer Service Administrator

Customer Service Administrator

Location: Witham

Salary: 22 - 25k (Depending on experience)

Hours: Monday-Friday 8am - 4:30pm

We are currently seeking a Customer Services Administrator to join a busy Customer Services department with our successful client based in Witham. Strong Customer Service experience and attention to detail is required in this role, knowledge in the glass industry would be highly advantageous, however full training will be provided.

Responsibilities:

• Order Entry, processing customer orders received via email and liaising with customers to ensure their requirements are achievable and are met.
• Processing using the bespoke software of which we there will be external and internal training.
• Answering the main switchboard, assisting where possible and diverting calls when required.
• Liaising closely with internal departments to schedule planning, production, and transport in line with customer installation programmes.
• General office duties of filing and archiving.

Desired skills:

• Ability to demonstrate attention to detail.
• Have the skills and the ability to organise, set priorities and meet deadlines, action/problem solving.
• Must possess the ability to manage multiple priorities effectively and efficiently.
• Must possess strong, interpersonal and communication skills.
• Ability to apply job knowledge and skills to improve productivity, quality, and timeliness, and to solve problems, using good judgment.
• Ability to implement new technologies or methods as needed.
• Proficiency in using MS Office software within Windows environment to include Excel, Outlook, and Word

If you are interested in the above position, please apply online now or phone the branch on (phone number removed) for further information.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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