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Form of workCustomer Service Executive
Location: Hindhead, Surrey, GU26 6UG
Salary: £21K – £30K according to experience plus Excellent Benefits!
Contract: Full time, Permanent
Benefits: Competitive Annual Salary, Flexible/Additional Working Hours, Free Onsite Parking, Team and Individual Bonus Opportunities, Assistance with Professional Exams, Generous Pension Scheme!
MyInsurance, an industry leader within the leisure insurance sector, currently have an opportunity for confident, self-motivated and outgoing Customer Service Executive’s to join our lively telephone-based team!
Duties of our Customer Service Executive’s include:
- Handling inbound customer enquiries.
- Processing inbound quotation/renewal requests and payment.
- Outbound calls to follow up and close quote/renewal enquiries (no cold calling!)
Essential Skills / Requirements for our Customer Service Executive’s:
- Minimum of 5 GCSE passes required, with A Levels preferred and ideally a degree.
- Previous insurance and/or telesales experience would be a definite advantage although not essential as full training will be provided for the right candidate(s)!
- A professional and confident telephone manner is essential for this role.
- Strong customer focus and ability to close sales.
- Good organisation skills with attention to detail.
- Positive, hardworking attitude.
- Self-motivation and willingness to learn.
- IT literate with good keyboard skills.
Experience in the following, an advantage: Insurance; Financial Services; Customer Service, Sales Administration, Sales Administrator, Sales Support, Telesales, Inbound Calls, Outbound Calls, Customer Care, Renewals, Retention, Lead Generation, Customer Care
Initial training will be undertaken within an office environment in Hindhead until the successful candidate is capable of working under their own initiative from home at which point hybrid working will be the norm.
If this sounds like you and you would like to be part of this growing, professional company; click “APPLY” today!
Forward us an up-to-date copy of your CV for our consideration!
No agencies please.
