Dental Administrator/Receptionist | Kent Community Health Nhs Foundation Trust

An opportunity has arisen for a Dental Administrator/Receptionist within our Community Dental Services.
Our community Dental service provides a full range of community dentistry for those patients who are unable to access NHS dentistry locally, requiring specialist intervention or needing a home visit. The services range from community dentistry, prison dentistry and one general practice. We operate these services from 19 sites and 2 mobile dental units within the East of Kent, inner and outer North East London.
As a Dental Administrator you will need to demonstrate an in-depth knowledge of wait times and recommendations and ensure requests are processed within these targets. You will be responsible for the management of clinic diaries and adhere to best practice and guidelines.
You will act as a first point of contact for enquires by telephone, email and face to face, liaising with colleagues in other teams, services and directorates and assessing, resolving and escalating team issues.
In addition, you will ensure the team operates effectively by undertaking comprehensive administrative tasks, such as handling team correspondence, scheduling appointments, clinics and meetings, managing
agendas, diary management for the team, task related problem solving, maintaining stock of equipment and supplies and completion of standard forms, surveys and audits.
Additional Working Pattern: Monday to Friday 08:45 to 16:45
One of the largest community NHS trusts in the UK, KCHFT are rated ‘outstanding’ by the CQC. We’ve got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our valuesCompassionateAspirationalResponsiveExcellent
We’re committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.
Flexibility is another way we do this. In the NHS, we’re reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both
Looking for professional development? We can support that too! Ourcareer pathwayswill help you achieve your aspirations
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
If you need an application form in an alternative format please let our recruitment team know so they can help you with this.
All information you supply on your application should, to the best of your knowledge, be true and accurate. Interviews are due to take place on the 16th February 2024.
Find out more about the community differencehere.
Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity
Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
This advert closes on Sunday 11 Feb 2024