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SalaryAs a Capability Product Manager focusing on Buy Now, Pay Later (BNPL) products, you will have the exciting opportunity to lead and innovate in the rapidly growing field of financial services. This role involves spearheading the strategy, design, and execution of our BNPL offerings, aligning them with customer needs and market trends.
Your responsibilities will include overseeing the end-to-end development of the BNPL product, from conceptualisation to launch. You'll collaborate closely with Product Owners and their teams, guiding the evolution of the product, ensuring its alignment with business goals, and maintaining its competitiveness in the market. Your involvement will span the entire lifecycle of the product, requiring you to assist teams in refining the product, prioritizing features, and solving any challenges that arise during development.
Managing stakeholders and internal subject matter experts will be a key part of your role, requiring excellent communication and relationship-building skills. You'll also play a crucial role in developing and implementing the Go-To-Market (GTM) strategy, ensuring the successful launch and adoption of the product.
The immediate assignment
Be part of the transformation of our digital experiences. You’ll be responsible for the performance of payments journeys, across the BT Consumer group, including EE. You'll operate at squad level, leading a cross functional team of colleagues, delivering world class products. You'll influence the experience of millions of customers. The exact Digital Product or journey in scope of any of our roles will evolve over time.
You'll have the following responsibilities
- Be accountable for the product vision and strategy to define and evolve objectives and key results for your squad
- You'll inspire, coach and guide a squad to ensure the delivery of outcomes to support the customer and business
- Be responsible for interrogating customer insight and data to identify key customer needs whilst supporting business priorities
- Provide credible input into your squad strategy and prioritise a backlog to support this with a positive value to effort ratio
- You'll leverage the squad's skills to collaboratively discover and iterate solutions that are valuable, usable, feasible and viable
- Responsibility for clearly communicating your product’s performance and demonstrate how this contributes to the digital and business objectives
- You'll nurture partnerships with stakeholders and collaborate with them to achieve the product vision.
You'll have the following skills & experience
Due to the nature of this assignment, we are looking for demonstrated prior experience of:
- Stakeholder management in a large, complex organisation
- Commercial experience in a Product role at a technology led organisation, in payments
- Exposure, passion or interest in payments and money flows
- Experience influencing and/or making data informed decisions
- The ability to explain technical topics to non-technical audiences
- Working in ambiguous environments
General
- Demonstrable success as a Product Manager over large and complex digital initiatives
- Understanding of agile methodologies, ideally as part of a squad
- Strong stakeholder management skills
- Strong commercial background in data driven product insight. With excellent knowledge of product KPIs, and ability to draw insight from the numbers and translate to business requirements
- Historic champion of Digital
- Adaptable approach to understanding a product’s features and technical composition. You have knowledge of new and emerging technologies and the potential they provide
- Strong collaboration mindset with peers, scrum teams and business stakeholders, all to maximise value created by squad
Whatg you'll get in return
- Hybrid working (3 days per week in the office, 2 wherever)
- Competitive salary
- 25 days annual leave (plus bank holidays)
- 10% on target bonus
- Life Assurance
- Pension scheme
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
