Duty Manager

Are in the market for a new role?

Do you have a passion for exceptional customer service and our a proud, hands on leader?

Do we want to be part of a growing company that places high importance on work-life balance, prioritizes mental health in its culture, and, of course, offers some of the most competitive salaries and incentives within the industry? If so, we would love for you to join us!

Market Halls is redefining the British food hall concept, revitalizing iconic abandoned landmarks since 2018, and transforming them into community hubs with diverse dining experiences. Our mission is to breathe new life into these neglected spaces, housing independent restaurants, street food vendors, bars, and centralized communal dining areas, providing customers with variety & quality.

Inspired by global influences and visits to numerous food halls, standout bars, trusted membership clubs, hotels, urban retreats, and community centres, our focus is on creating a vibrant and fun atmosphere. Market Halls is the ultimate destination, blending imaginative culinary experiences with exceptional bars, a rich cultural events program, community initiatives, a place for after work, and a place to meet friends on the weekend.

Currently, we have three iconic locations in Oxford Street's West End, Victoria, and Canary Wharf, with new openings both inside and outside of London in the next couple of years.

As our new Duty Manager, you will receive:

• A competitive salary of up to £35,000 per year
• Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline.
• A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones.
• Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday.
• A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement.
• Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday.

As our new Duty Manager, you will be delivering exceptional customer service to all visitors, using your previous experience as a assistant manager/Duty Manager to be the leader on the floor, drive sales and relations with our traders.

We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K

Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.