Global Head of Surveillance Strategy and Optimisation

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Risk and Compliance function has a critical role to play in supporting, challenging, and advising across all areas of the business through establishing policy, monitoring profiles, and identifying and managing forward-looking risk and compliance. We focus on creating an environment that encourages our people to speak up and do the right thing, as well as protecting our customers, the organisation, and the integrity of the financial markets in which we operate. Already an industry-leader in many respects, we want to continue setting standards and evolving to respond to strategic changes.

The global mission of Surveillance is to safeguard customers and the integrity of financial markets by detecting and deterring market abuse, inappropriate trading and other market conduct risks. In doing so, Surveillance serves to meet HSBC’s regulatory obligations, wider stakeholder expectations, risk appetite and policy requirements. 

We are currently seeking an experienced individual to lead the Surveillance Strategy and Optimisation team, in the role of Global Headof Surveillance Strategy and Optimisation.

The Global Head of Surveillance Strategy & Optimisation reports to the Global Head of Surveillance (GHOS). The role is responsible for supporting the GHOS in delivering an effective, efficient and sustainable Surveillance capability in line with the overall Surveillance, Regulatory Compliance and HSBC strategic objectives. The role will lead and manage two broad portfolios or work: executing on the Surveillance Strategic Objectives; and leading and coordinating multiple optimisation initiatives across the function. It will also act, on behalf of the GHOS, as a central coordination point for issues and initiatives impacting the department on a day-to-day basis. 

The main responsibilities in this role are:

•    Provide leadership, oversight, direction and governance across all elements of the Surveillance Programme, in line with the GHOS’ strategy. Provide credible thought-leadership to the Surveillance function and demonstrate an ability to shape this into tangible, impactful departmental actions. 
•    In doing so, work closely with the Regional & Country Heads of Surveillance, and Regulatory Compliance and lines of business, who are responsible and accountable for the effective operation of Surveillance controls and processes within their entity.
•    Develop strong stakeholder relationships across Regulatory Compliance and lines of business in order to shape the Surveillance strategy according to line of business priorities and respond to ad hoc or emergent global issues. 
•    Act as a central coordination point across regional, functional and line of business Surveillance sub-teams to drive global consistency (where appropriate) and coordinate departmental responses to global or thematic issues and initiatives.
•    Lead a programme of operational initiatives to improve the efficiency, effectiveness and operating model of the Surveillance function – at scale - with due regard to regulatory expectation, industry best practice and functional strategic objectives.
•    Be accountable globally for the effective maintenance, execution, enhancement and, where required, expansion of critical Surveillance frameworks processes, including the Surveillance Risk Assessment, Surveillance Risk Taxonomy & Scope, prioritisation methodologies, Top & Emerging Risks process, Surveillance Risk & Control Library (RCL), and control effectiveness reviews.
•    Coordinate the definition & delivery of the annual operating plan, strategic objectives and key priorities, both functional and technical, in line with the GHOS’ and wider RC strategy, translating these into tangible deliverables and outcomes. Work closely with the Global Head of RC Change & Digital Enablement to ensure that Surveillance Product management priorities and deliveries are aligned to Surveillance Strategic Objectives. 
•    Provide leadership and support in engagements with regulators, Internal Audit, external auditors and consultants, Compliance Assurance and Independent Model Review (IMR) in order to ensure Surveillance’s control framework is effectively maintained and continuously enhanced. 
•    Lead and manage a team of three onshore SME and five offshore SMEs, with a particular focus on supporting team-members professional development. 

To be successful in this role you should meet the following requirements:

•    Deep experience of working in a Surveillance function & deep knowledge of Surveillance frameworks, tools, methodologies, technology, and regulatory trends
•    A strong understanding of financial markets and market abuse regulations
•    A strategic, cross-functional mindset, and proven ability to shape strategic priorities into operational goals.
•    An ability to analyse and present complex information in clear and concise written and verbal formats, at a senior executive level
•    Experience of working with regulators, internal oversight functions (e.g. audit / assurance) and/or risk governance functions (e.g. control officers)

This role is based in London with hybrid working.

You’ll achieve more when you join HSBC.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.