Head Of Operations

Head of Operations
Location: Didsbury, Manchester
Salary: £59,345.00 - £64,716.00 increasing with service.
(Starting Salary £59,345.00)
Full Time - 35 hours - Permanent

Southway Housing Trust is a community based housing organisation committed to providing high quality services to the people and neighbourhoods that we work in. Southway Housing Trust is a "not-for-profit" landlord, based in Didsbury, managing and improving approximately 6,000 homes in South Manchester.

At Southway Housing Trust we are inspired by our communities.

We care about the people and neighbourhoods of South Manchester, are committed to constantly improving services, and work in partnership with our tenants so that we can be successful together.

An exciting opportunity has arisen in the operational team for a Head of Operations and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days.

The role involves the operational delivery of an effective customer-focused multiple trade direct labour organisation. Working across various trade and contractor teams.

Guiding a team of managers delivering responsive repairs, voids, cyclical maintenance, compliance works, and planned maintenance programmes undertaken by the in-house contractor, spanning various construction trades. Ensuring procurement and the management of suppliers, sub-contractors and consultants to support the department in the delivery of services.

SKILLS, KNOWLEDGE AND EXPERIENCE

Do you have:

* Extensive experience in managing repair programmes and maintenance trade teams.
* Strong knowledge of leading on Health and Safety in a construction environment.
* Experience in delivering a customer-focused service.
* Able to write and present quality written reports to Senior Management, Board and our Sub Committees.
* A track record of management and motivation of teams and colleagues.
* Experience in managing, forecasting and setting budgets.
* Strong diagnostic skills including use of IT systems, and an ability to identify problems and produce innovative solutions to improve performance.
* Demonstrable ability for personal organisation and effective working.
* Knowledge and experience of working in social housing is desirable.

Closing Date: 28th of June 2024

Interview Date: w/c 8th of July 2024.

For an informal discussion, please contact Steve Percival, Assistant Director of Property Services on (phone number removed) or email

Strictly no agencies.

We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.

All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview

We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.

All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.