Head Of Technical Support

Head of Technical Support

What will I be doing?

- Managing the EMEA Customer Support team.

- Supporting a range of healthcare software solution customers.

Why Should I Apply?

- An opportunity to within healthcare software solutions.

- Hybrid model, three times a week in Belfast office.

- An excellent opportunity to lead a team covering the EMEA region.

Role Summary:

- Providing planning and prioritization and assigning activities for team resources.

- Working closely with key executives with a core focus on company performance, vision, and goals.

- Monitoring the customer support team through SLA performance.

Requirements:

- Proven experience leading a customer support team.

- Proven experience in a senior management position.

- Experience in a healthcare environment (desirable)

- Written and verbal French communication skills (desirable)

Don’t have an up-to-date CV but interested in more details?

If this is the case, please email me directly with the job title as the heading to discuss further – [email protected]