Housing Officer

PLEASE APPLY VIA THE COMPANY WEBSITE - CVs WILL NOT BE ACCEPTED

https://www.rykneldhomes.org.uk/about-us/jobs-and-careers/current-vacancies/

Housing Officer – Permanent and Full Time – Salary starting £28,749.02 and progressing through increments to the top of the Grade £32,710.23.

Key Accountabilities The post is responsible for comprehensive assessment of tenant’s needs in respect of any risk to tenancy, visiting tenants at home to explore options and solutions, agreeing a support plan, and delivering support directly or in partnership with other teams or agencies. The post will provide assistance in all housing management tasks, contributing to effective estate management. You will work closely with other teams to ensure an integrated approach. You will think beyond established practices in order to create innovative solutions for tenants to build personal capacity and encourage independence. Keeping accurate records of case management and producing clear performance information to demonstrate practical outcomes for clients and a customer focused service in response to a wide range of housing related support needs:

 Conducting customer visits to assess any support requirements, facilitating the delivery of this support or referring on to other agencies where required.

 Referral to Adult Care services, social services and medical care

 Addressing welfare and safety concerns through signposting to other support agencies

 Supporting tenants to achieve personal goals and social contact through local networks. Tackling low level tenant vulnerability where there is a potential for breaches of tenancy conditions

 Tenancy risks linked to debt and financial exclusion

 Advice in relation to Aids and Adaptations

 Assisting the Housing Manager to ensuring effective housing management arrangements and enforcement as requested

Job Types: Full-time, Permanent

Pay: From £29,712.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Free flu jabs
• Free parking
• Sick pay

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Application deadline: 01/05/2024