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Form of workPermanent - Head Office Office based in Penrith (hybrid working: 3 days office/in service; 2 days from home)£35,000Reporting to the HR Business Partner, and primarily based in Penrith, with element of hybrid working, there will be a requirement to occasionally travel to sites across Cumbria, Northumbria and South Scotland to offer face to facesupport to our management teamsOur client who are one of the country's leading providers of residential care, health and education for children who have suffered trauma and exploitation.As an HR Advisor you will provide reliable and pragmatic advice, coaching, and guidance to line managers across the business on a range of employee relations matters, with the aim of supporting a consistent employee experience across the Care Teams and Head Office populations.Main Responsibilities and Specific Outcome Area's:Proactively manage a caseload of ER cases in a timely and robust manner, including (but not limited to) investigations, disciplinaries, grievances, flexible working requests, absence management, performance, and capability.Provide reliable expert advice, guidance & coaching to Line Managers on internal policies and procedures, maintaining minimal business risk.Supporting the HR Co-OrdinatorPartner & coach Line Managers to dynamically manage short and long-term absences in line with our procedures, including formal action where appropriate.Support referrals to Occupational Health and other external agentsLead the exit interview process, working with Line Managers to encourage active participation, and providing reporting of key themes and insights to Senior Managers with the aim of increasing retention.Support the HRBPs in our response to accidents and incidents at work, ensuring appropriate management actions are taken to support colleagues, including agreeing and implementing reasonable adjustments (which could be temporary or permanent).Support Line Managers to conduct effective risk assessments in relation to matters such as maternity, DSE, stress etc.Support upskilling of Line Managers and increasing their skills and confidence with dealing across a range of colleague relations issues through informal coaching and appropriate challenge.Support the HR Coordinator with our response to Subject Access Requests relating to colleagues, ensuring deadlines and statutory requirements are met.Contribute to a continuous programme of improvement in relation to colleague and Line Manager facing documents (e.g. Employee Handbook, policies and procedures) ensuring they are welcoming, user friendly, up to date, and accurate in line with legislation and company policy.To apply for this role you must have CIPD Level 5 qualification (or equivalent) or in the latter stages of working toward this.You will have experience and be confident working within the "care" sector - or similar and will be flexible, driven and motivated. You will have excellent communication skills both oral and written. Ability to communicate effectively (including confidential and sensitive information) verbally, adjusting language, style and content as appropriate to the audience.Please call Emma on (phone number removed) OR submit your updated CV
