Information Specialist

Every childhood is worth fighting for. This is our belief. It drives us. And it motivates our Strategy, Policy and Evidence team to maintain our position as an influential, informed and forceful voice at every level. Join us as an Information Specialist, and lead progress that means more.

The NSPCC's Knowledge and Information Service is the most comprehensive resource on safeguarding and child protection in the UK. Through our website, NSPCC Learning, we provide information and resources to support anyone working or volunteering with children and young people. Our specialist library in London contains a wide selection of UK and international materials on child protection, safeguarding, child abuse, child neglect and related topics.

We are seeking a qualified information professional to join the UK's leading child protection information service as part of our busy Library team.

Our new Information Specialist will support research within the NSPCC, as well as the management and development of the NSPCC Library collection. Tasks will include undertaking in-depth literature searches to support research activities, and selecting electronic and print resources to add to our collection. All Information Specialists undertake weekly enquiry and cataloguing work, and assist with the promotion of our services.

We are looking for applicants with outstanding customer service skills who can confidently communicate with a wide range of service users by email, over the phone and in person. You will need great attention to detail; experience of searching a variety of bibliographic databases and web resources; the ability to write and present complex information clearly and concisely for different audiences; and a commitment to keeping children safe. Experience of working in a library or information service at a professional post-qualification level would be advantageous.

This role offers the opportunity to work independently and use your initiative; lead on small projects; and be part of a friendly and supportive team to develop your information skills and make a real difference to the lives of children.

The postholder will work closely with other Information Specialists, providing services on site at our London office with the option to work from home for 2 days per week.

Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.

If you have any queries about this role, please contact: information@nspcc.org.uk