• Infrastructure Engineer


• Up to £250 per day - Outside IR35


• ASAP start


• Contract until at least Mid-September but could extend


• 100% remote based in the UK

Working for a global software company we are looking for an Infrastructure Engineer who has broad experience within Active Directory, VMWare and Citrix to assist with BAU support while the business ramp up their migration to the cloud - AWS.

Main Responsibilities

• Responsible for supporting the businesses technical infrastructure estate.


• Good knowledge of Powershell / CMD line.


• Good general understanding of VMWare.


• Good exposure to Citrix Netscaler in terms of maintenance / management


• Good solid understanding of Active Directory and understanding of group policy management.


• Good understanding of Citrix services / application delivery / management


• Ensuring high availability of systems using company monitoring tools and proactive maintenance.


• Upgrades and OS maintenance work as and when required.


• Advise on best practice.


• Project delivery.


• Able to help design and implement high level documentation.

Accountability:

• Serve as a technical resource by providing support to multiple projects and business units.


• Ensure servers, appliances and Windows services including associated infrastructure is properly monitored.
  Ensure that alerts regarding related outages are addressed in a timely manner.


• Provide technical assistance and support, either formal or informal, for more junior team members and mentor new and inexperienced team members as required.


• Continue to develop own skills and mentor other colleagues within the infrastructure team.


• Have a keen interest in automation and be able to drive forward automation solutions / recommendations.


• Follow a strict change control process.


• Work to tight time scales / deadlines as and when required.


• Maintain and implement documentation in accordance with internal policies and procedures.


• To assist in release management and technical integration processes for projects.


• To investigate and solve technical problems and long-term outstanding issues for internal business units.


• Good understanding of Microsoft stack (Server, SQL, IIS, Clustering, AD including GPOs, WSUS)


• To undertake any other duties commensurate with the grading of the post as may be instructed by management.

Experience and qualifications

• Understanding of core IT Concepts.


• Problem resolution and root cause analysis


• Have a good understanding of ITIL practices.


• Solarwinds experience or a monitoring solution understanding.


• AWS / Azure / VMWare certifications or extensive experience beneficial.


• Help desk ticket interaction.


• Change process experience required.


• VMWare 6.5+.


• Citrix XenApp / XenDesktop 7.5+.


• Active Directory and group policy's.


• Good background in Citrix Netscaler technology