Infrastructure Engineer

About Us:

• Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare, and collaborate to ensure we achieve this People Powered Living.
• This is a full-time permanent role, with hybrid working (at least two days in the office). You will be based at our office in Farringdon, London, and will be required to travel to our office in Twickenham on Tuesdays for weekly team meetings.

This role:

• We are recruiting for an Infrastructure Engineer to join the busy and dynamic Infrastructure Architecture Team. You will be joining at an interesting time in the growing team where you will be afforded the opportunity to make your mark on the Microsoft Active Directory and Server estate and ongoing transformation.
• You will administer the day-to-day operations of IT infrastructure and services. Work with the Architecture, Service Delivery, and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of IT infrastructure operations, services, projects, and initiatives.

What you'll need to succeed:

• 5+ years of Windows Active Directory and server administration
• Experience in managing hundreds of server VM’s in a VMware vSphere and MS Active Directory domain environment, synchronised with Azure AD/Entra ID
• Experience with enterprise data storage systems
• Office 365 administration and PowerShell scripting
• Advanced troubleshooting, root cause analysis, and optimisation experience
• Knowledge of VMware virtualised infrastructure and operations
• Experience with enterprise data storage systems
• Experience in managing complex LAN, WAN infrastructure, and data centre operations and exposure to SIEM operations
• Experience with backup and disaster recovery solutions, specifically Veeam
• Administration of Gateways and Internet content filtering solutions
• Change management processes
• Project management and delivery
• Microsoft Windows Server 2016 or 2019 certifications
• Excellent demand management, planning, organisation and prioritisation skills
• Ability to undertake out-of-hours work, during the evenings and at weekends
• Experience with ITIL environments and processes, preferably using ServiceNow

• To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made.
• Interview dates: 1st interviews 25/04, 2nd interviews 26 & 29/04
• Please see the attached job description and recruitment notes available for direct applicants & agencies.
• Please note we are only looking for London based applicants.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Enhanced pension with matched contributions of up to 9%
• Life assurance cover 3 x your salary
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring programme and apprenticeships
• We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.