The Inside Sales Representative is responsible for finding new agents, retaining the current agent portfolio and developing innovative solutions for bettering sales and service. The job plays a crucial role in establishing relationships and marketing MoneyGram’s brand. The Inside Sales Representative sources new sales opportunities through inbound lead follow-up and outbound phone/e-mail contacting.
Primary Responsibilities
- Generates revenue via phone or virtual meetings by obtaining agent information, understanding and interpreting competitive requirements, providing market information, and developing accounts in collaboration with the sales team.
- Follows a script to advertise products to interested consumers.
- Facilitates the entire sales process from initiation of the original call through finalization of account set-up for each agent.
- Fills and communicates orders.
- Files documents, updates, and product information.
- Responds effectively to consumer questions.
- Explores opportunities to create leads.
- Develops current accounts.
- Troubleshoots, tracks problems and navigates agents through MoneyGram support structure.
- Other duties as assigned.
Education
- BA/BS degree in related field preferred or equivalent work experience.
Experience
- 2+ years’ experience in a sales role, selling, and servicing customers.
Essential Skills
- An engaging, outgoing personality and passion for helping customers.
- Ability to communicate to both prospects and customers.
- Ability to meet sales goals.
- Ability to close sales.
- Ability to build relationships.
- Data entry skills / Excel / SF knowledge is preferred.