Company

One To One RecruitmentSee more

addressAddressNorth Yorkshire, England
type Form of workPermanent, full-time
salary Salary£30,000 - £35,000 per annum
CategoryConsulting

Job description

Are you a dynamic and proactive individual with a passion for IT? We are looking for an IT Programme & Systems Operations Manager to join a York based organisation. As a small but rapidly growing company providing cutting-edge Information Communications Technology (ICT) products and services (virtual desktops, market leading internet provision integrated VoIP systems, compatible computers, tablets and devices, CRM and ERP systems), we are looking for a candidate ready to contribute significantly to the business's growth and success. You may be ready for your next career already working in one of the following: IT Support, 2nd Line Support, IT Technician, or ICT Officer.

As an IT Programme & Systems Operations Manager you will be:

  • Providing 1st and 2nd line technical support to clients.
  • Managing and overseeing all technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
  • Undertaking fault diagnosis and repairs on related hardware and software
  • Implementing and monitoring cybersecurity measures to protect sensitive data and Systems.
  • Reviewing the IT dashboard to prioritise urgency of issues and respond in a timely fashion.
  • Documenting and maintaining accurate records of all IT issues and their resolutions.
  • Undertaking projects involving the development of existing products to enhance offerings to current and new clients.
  • Communicating with clients by phone or email.
  • Discussing 3rd line support approaches with the MD
  • Undertaking occasional local site customer site visits

As an IT Programme & Systems Operations Manager you will have the following:

  • Eagerness to learn/develop and contribute to the business’s goals - this company needs someone who is passionate about determining their own success!
  • Mature and reliable attitude to work
  • Articulate in communicating over the phone and by email to clients and colleagues.
  • Must be comfortable working in a small business where you can "roll up your sleeves" and support a busy MD.
  • Experience in an IT related role involving managing heterogeneous networks.
  • A good understanding of Microsoft Azure Infrastructure and Microsoft 365 Administration
  • Familiar with Apple MAC and Linux Operating Systems
  • A good understanding of networking PC’s and printers
  • Appreciation of data security principles
  • An understanding and experience of maintaining Microsoft Active Directory
  • Knowledge of Email Systems such as Microsoft Exchange
  • Experience of Hardware installation and configuration
  • Experience of carrying out general administrative duties relating computer networks and IT infrastructure

In return this company will offer you:

Salary : £30k (more for an exceptional candidate)

  • Intensive training on industry leading products
  • Profit shares - based on competence and attitude in the role.
  • 20 days holiday plus BH
  • Pension scheme

Hours: 37.5 hours (hybrid working after initial training), Mon - Fri

Refer code: 2888653. One To One Recruitment - The previous day - 2024-02-28 07:27

One To One Recruitment

North Yorkshire, England
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