Address
Form of work
SalaryWe’re looking for someone with:
Working at a Learning and Development Manager level in a fast-paced, customer focused environment.
Designing learning interventions to improve business performance.
Implementing talent management and succession planning activities.
The key behaviours we expect in the role include:
- Role modelling our values: We know our stuff / We make it happen / We care. Effectively planning and prioritising by focusing on the things that will make the biggest difference. Making brilliant decisions using your wisdom and experience. Resolving issues by being flexible and open to trying new ideas. Demonstrating great interpersonal skills to build confident, collaborative working relationships. Being confident and assertive in dealing with challenging behaviour and situations. Building trust by doing what you say you will. Holding your hands up if you make a mistake and quickly re-focusing to put things right. Remaining curious to bring fantastic new ideas to your role which stretch you and improve the customer experience. Demonstrating inclusive behaviours, respecting and embracing difference and listening to other people’s unique perspective. Communicate passionately and authentically across different channels, adapting your style and methods to meet the needs of a diverse range of customers and colleagues.
