Leasehold Officer

Leasehold Officer Vacancy
Based in Worthing, hybrid working
37 hours per week
Up to GBP35,580 per annum
6 month fixed–term contract
An excellent opportunity for a Leasehold Officer to join a supportive team within a Social Housing provider
In this role you will be responsible for the day–to–day operational aspects of the Leasehold team acting as the in–house expert on all aspects of leasehold management.
You will advise and support customers, assisting them to access all of the leasehold and shared owner services.
You will manage day to day enquiries from leaseholders and shared owners and their solicitors/agents including maintenance repairs, service charge enquiries and housing management queries
Ensure consultation regarding proposed works and consequent service charges are legally compliant. With the support of the surveyors, lead on and co–ordinate all leaseholder section 20 consultation exercises in respect of major works
Review all standard leases and ensure new leases being issued consider new legislation Process applications under the Preserved Right to Buy and Right to Acquire Schemes, ensuring compliance with statutory obligations to enable qualifying tenants to purchase their homes in accordance with legislation
Process all Shared Ownership new build & re–sales of properties ensuring enquiries from purchasers and solicitors are dealt with inline with our policies and procedures
Review service charges to maximise the income we are entitled to recover
Lead the income collection and monitor service charge and major works service charge arrears cases, giving advice and taking appropriate action regarding the recovery of arrears
Ensure all first response complaints from leaseholders and shared owners are dealt with
Effectively manage all properties not let under assured or fixed term tenancies, ensuring income is maximised and breaches are dealt with.
You should have previous experience of providing a front–line service to customers in social housing or similar organisation along with knowledge of leasehold management
For further information about this role, please contact Specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site