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Form of work
SalaryIt’s an exciting time to join the Marketing and Communications team here at AXA UK, with significant investment planned in all UKandI businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. To support the delivery of the Media Relations strategy for AXA Partners, we’re looking for a talented person to join the team.
As Media Relations Manager, you’ll form part of a strong press office whose function is to deliver an around-the-clock press office service, which promotes the reputation of AXA Partners and the wider AXA brand.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:
Create and execute a Media Relations programme which supports the AXA Partners strategy. Liaise directly with the senior stakeholders to ensure PR strategies are in place.
Manage media enquiries related to customer complaints which have the potential to adversely affect the reputation of the business.
Work with the Head of Media Relations and wider team to manage the AXA UK and AXA Partners press offices.
Manage the reputation of AXA Partners and the wider AXA brand, guiding the business on any issues that could attract press interest.
Work closely with the Customer Complaints team to promptly respond to complaints from Elected Representatives.
Maintain a strong working relationship with the business to unearth and develop stories that could be pitched to the media.
Proactively identify and advise on media opportunities across trade and national press.
Co-ordinate with public affairs, internal communications and marketing teams to exploit potential media opportunities.
Build relationships with key stakeholders, journalists and senior members of the business, to deliver the Media Relations strategy.
Monitor the media for industry developments , advising stakeholders where necessary.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
