Medical Personal Assistant

About The Evewell:

The Evewell is a group of (currently two) independent prestigious private clinics at Harley Street and West London specialising in gynaecology and fertility treatments. Each Evewell clinic is a fully- integrated centre of medical excellence dedicated to caring for and protecting all aspects of a woman’s gynaecological and reproductive health.

The Evewell is committed to providing patients a high level of individualised patient care. We aim to have satisfied patients and a happy team who are fulfilled by their jobs and provide a high level of care for their patients.

We value diversity, and you will find an inclusive environment where everyone is driven by the same values and purpose.

Role Overview:

We are seeking a Medical Personal Assistant, to provide first class pro-active PA/Secretarial support to Consultants. The Medical Personal Assistant will work with various teams to co-ordinate the Consultants’ schedules, busy workload and clinic commitments. The successful candidate will be confident, with clear communication and a real focus on providing outstanding support to the Consultants. We are looking for candidates who demonstrate strong interpersonal skills, who can work well with the various teams at all levels across the clinic. They will be able to adhere to processes and protocol and prioritise workload in order to meet the Consultants’ objectives and work well in a tight knit team.

Location: Immediate start at our Harley Street Clinic

This role must be undertaken on-site. There will be no opportunity for remote/home working.

Job type: Permanent

Hours: Monday to Friday, 9 hours per day, between the hours of 9am and 6pm

Salary: £30,000 - £35,000 per annum

Experience/Qualifications: Previous Medical Secretary experience within a private fertility environment is preferred

Other: This post is subject to an Enhanced DBS check

Duties and Responsibilities:

• Typing clinic and procedure-room related documents from Consultant’s dictations, including medical reports
• Responsible for, and organisation of, the Consultant’s diary to ensure the smooth running of their workload and schedule
• Organising, scheduling and liaising with third party hospitals to schedule and prepare their operating and procedure lists
• Chasing up test results
• Administration of Consultants’ diaries in consultation with other staff in the group
• Deal with telephone and email enquiries in a professional manner and ensure all information given is up to date and accurate
• Ensure that post initial consultations patients have all the necessary information and appointment planning to proceed with treatment
• Booking/amending patient clinic appointments
• General housekeeping and filing
• Liaising with patients to provide first port of contact in order to book appointments, answer patient queries and take messages for Consultants
• Provision of cross cover for other areas (annual leave and ad hoc absences)
• Regularly assessing working practices to identify possible improvements and improve efficiency
• Flexibility in terms of working times and responsibilities e.g. out-of-hours work may be required with due notice

General

• Comply with the Human Fertilisation and Embryology Authority’s Code of Practice, the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, the Care Quality Commission (Registration) Regulations 2009 and the Data Protection Act 2018, with special reference to patient confidentiality
• Comply with The Evewell’s health & safety policies with particular reference to procedures to be followed in the event of a fire and to report all accidents and untoward incidents to the health & safety officer
• Undertake mandatory training as required, including health & safety, fire, manual handling
• Comply with infection control, CQC and safeguarding policies and procedures
• This post is subject to an Enhanced Disclosure with the DBS.

The Ideal Candidate:

The successful candidate will be:

Highly organised, detail-oriented and analytical

Have a strong understanding and respect for confidentiality

Will have a AMSPAR qualification or equivalent proven experience

Highly proficient in Microsoft Office (PowerPoint, Excel and Word) and other systems

MediTEX and MidexPro knowledge preferable not essential

Excellent written and verbal communication skills and telephone manner

Self-motivated and self-starter with the ability to prioritise and schedule work independently

Benefits:

• Discretionary bonus
• Cycle to work scheme
• annual season ticket loan
• 6.6 weeks’ holiday inclusive of bank holidays

Diversity and Inclusion:

The Evewell is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We believe diversity in the workplace leads to a positive and stronger team and value the diversity of our colleagues. At The Evewell we advocate a culture of inclusivity where you can bring your true self. We’ll make sure you are treated fairly, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Bereavement leave
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Free flu jabs
• Sick pay
• Store discount
• Transport links

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• What is your current notice period?

Experience:

• Medical Secretary: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: MedicalPA22