AddressPractice Plus Group is currently hiring for Patient Service Advisors to join our GP Practice team in Wandsworth. At Practice Plus Group, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP. We work in partnership with the NHS to ensure that patients get quick and easy access to the care they need at the right time. The Patient Service Advisor will be responsible for the general administrative and receptionist functions within the Practice. Work within set routines, policies and procedures to provide a comprehensive high quality service to the practice, and able to deal efficiently and courteously with patients and relatives enquiries. The successful candidate will process and request repeat prescriptions, book and amend patient appointments, have an overview of the demands and workflow of the practice and work with the Practice Manager in daily management of appointments.
This position is full time, 37.5 hours per week.
About the candidate: The ideal candidate will have previous administration experience and a similar setting and in General Practice. As well as experience in advising patients/relatives, and the ability to exercise judgement when dealing with patient enquiries. Knowledge/experience with EMIS the web clinical system and strong computer/administrative skills would also be advantageous.
We can offer you:
- 37.5 hours per week full time, £12.86 per hour
- 25 days annual leave + 8 public holidays increasing with service
- Great Learning & Development opportunities
- Support of a highly skilled and knowledgeable team
- Company Pension Scheme
- Cycle to work scheme
- Access to our online discounts portal and EAP service
What we'll look for in you
Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We’re proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.
When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.
We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance – so we always try to be flexible, helping you fit your working life around your home life.
Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.
Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.
Job Types: Full-time, Permanent
Salary: £12.86 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Life insurance
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location: In person
