Address We’re NFP and we provide services and solutions to support businesses and people. We have capabilities that extend around the globe, including here in the UK, Ireland, EMEA, APAC and North America. It’s a time of rapid growth for the European arm of the business, so we need someone to join us to have overall responsibility for facilities management at the UK offices, as well as other administration and HR-related duties.
About the role
We are recruiting for an Office Assistant, to join our team, based in Birmingham. As Office Assistant you will have overall responsibility for facilities management at our UK offices, as well as other administration and HR-related duties.
Overview of duties
Facilities management – work with procurement lead to ensure office supplies and resources are restocked
Ensure offices are well presented and fit to receive visitors where appropriate
Coordination of security management for the office footprint
Escalation point for office maintenance issues and point of contact for suppliers such as air conditioning, building contractors and cleaners
Post distribution and management including booking of couriers where needed
Manage health and safety procedures and ensure the correct number of fire marshals and first aiders are trained
Keyholder for Birmingham and Bromsgrove offices on a rota basis
Allocation of office and carpark passes and welcoming of new starters at NFP
Administration to support the human resources
Occasional travel to other UK sites, as required by the business
Person specification
Knowledge, skills and abilities:
Well organised with strong time-management skills
Ability to work as part of a team but also autonomously
Problem solver
Good at building relationships
Good verbal and written communication skills
Ability to maintain confidentiality and handle sensitive information with discretion
Proficient in MS office suite
Excellent communication, and interpersonal skills, with a professional demeanour
Education and experience:
English and Maths GCSE
Two or more years of experience in office management (preferred)
Key information:
Salary: Competitive depending upon experience
Hours: 35 hours Monday – Friday
Location: Birmingham - Hybrid
Benefits: 25 days holiday + bank holidays, Pension Scheme, etc
What you’ll love about us
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.
We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.
Attractions - NFP
We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working
Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
Our diversity and inclusion initiatives and charity work form a large part of this. NFP has an Executive Board member who is dedicated to diversity and inclusion, and has a D&I Board made up of individuals from across our entire business.
