Operations Analyst- Client Services

AMS is the world's leading provider of Talent Acquisition and Management Services. Our Contingent Workforce Solutions (CWS) service, partner with Deutsche Bank to support contingent recruitment processes.

On behalf of Deutsche Bank, we are looking for an Operations Analyst- Client Services for an initial 6 month contract based on a hybrid working model from the banks London Offices, on a PAYE day rate engagement.

Deutsche Bank is a global banking business with strong roots in Germany and operations in over 70 countries. Their large but focused footprint gives an established position in Europe plus a significant presence in the Americas and Asia Pacific. There are four business divisions: the Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks.

‘Together we’re sharing new perspectives and transforming what it means to be a bank.’

Purpose of the role:

Responsible for a portfolio of transactions, assisting the Relationship Managers for their respective clients; facilitating the end-to-end process of a client’s debt issuance into the capital markets.

• Set up of new transactions into all the bank’s administration systems for record keeping, document handling and revenue management within the required timelines.
• Post-closing administration of the team’s new and existing transactions as Trustee, Paying Agent, Custodian, Account Bank, Escrow Agent etc.
• Maintaining and monitoring internal control processes and ensuring record keeping is up to date, chasing up internally or within the team as appropriate to ensure deadlines are met,
• Making payments, dealing with account openings.
• Monitoring and assisting with deal events and maintenance.
• Dealing with internal and external clients.
• Liaising with the teams internally and within operations to resolve queries.
• Assisting team/management with adhoc tasks as business needs dictate, such as corporate actions event processing, collating data for reports to management

• A minimum of A level or equivalent qualifications, a graduate will have a considerable advantage.
• An understanding of the global financial services industry and debt capital markets.
• Some knowledge of the following: payment processing, trustee and paying agency services, international or domestic clearing systems, capital markets documentation, loan administration.
• Confident and experienced in client relationships, able to build a rapport and maintain strong relationships with clients and other internal/external stakeholders.
• An ability to use own initiative plus be self-motivated and proactive.
• Suitable time management and organizational skills - be able to manage own time effectively, anticipating and meeting deadlines.
• Foreign language skills including German, Spanish, Italian, French would be beneficial

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs, and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

This client will only accept workers operating via a PAYE engagement model.

AMS's payroll service is in partnership with Giant, we have worked with them for many years and have good processes in place to ensure you get the best service. If you are successful in your application for this role, your contract will be via Giant. For more information on Giant, please follow this link: https://ams-giant-paye-introduction.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.