Operations Manager

Operations Manager
Location: Norfolk
Working Hours: Full-time, office based
Salary: Competitive, dependent on experience
  
ISQ Recruitment is seeking an Operations Manager for a key client in the food manufacturing sector. This critical role involves managing manufacturing operation, ensuring safety, efficiency, and compliance with health, safety, environmental, quality, and food safety standards.
The role covers all factory operations, from materials handling to production, processing, and continuous improvement (CI), with a focus on risk management.
  
Key Responsibilities:

• Lead by example to ensure full compliance with health, safety, and environmental standards, driving a world-class culture.
• Guarantee production meets statutory, company, and customer standards for food safety and quality.
• Drive excellent customer service daily to meet business expectations.
• Manage the operation's budget, including volume delivery, waste management, and labour costs.
• Develop managers, supervisors, team leaders and the shop floor team through training, development, and coaching.
• Implement motivational and engagement strategies for employees.
• Work closely with the R&D team to manage product processing effectively.
• Lead change management initiatives, minimizing business risks.
• Promote continuous improvement and root cause analysis to ensure sustainable operations.

Education and Experience:

• Degree level education or equivalent experience in food manufacturing and supply chain.
• Experience in leading continuous improvement and change management projects.
• A track record of developing teams to achieve exceptional results.
• Strong organizational skills and a structured approach to delivering business performance.
• Proficient in problem-solving, crisis management, and business continuity planning.
• Excellent communication skills
• Ideally holding HACCP & Food Safety Level 3, and a SHE qualification (IOSH or NEBOSH).

Personal Attributes:

• A team player with a positive, resilient personality.
• Strong leadership skills and ability to build relationships at all levels.
• Capable of multitasking and prioritizing under pressure.
• Target-driven with a strong desire to achieve.
• Resilient and adaptable to change.

  
This role offers a unique opportunity to be part of a dynamic team, driving operational excellence in a leading FMCG company. If you have a passion for world-class manufacturing and meet the above criteria, we would love to hear from you.
  
To apply, or for more information, please contact ISQ Recruitment on