Payments Product Lead

This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else

As a Payments Product Lead, you will lead agile product teams to evolve the existing Payment experiences and products. You will drive your product mission forward, working with other Product Leads, IAG tech teams, Commercial Payments, Data & Analytics as well as external Payment Partners. As an inspiring leader, you'll ensure Product teams are fully engaged and understand the goals they are working towards

About the role

• Lead and manage Product teams, to ensure they are goal focussed, meeting deadlines and aligned with other teams
• Accountable for Payment Product, from ideation to iteration, working as a team to define solutions, prioritise, measure and validate Product successes
• Ensure our current payment platform is suitable and optimised for modern eCommerce and voice experiences, enabling the customer to make successful, safe and seamless payments within the confines of the existing technology
• Lead execution of Payment changes across the entire existing BA selling suite, creating the vision for tactical change, working with the Payment Change Delivery Manager to create the strategy for transitioning the New Payment Platform into Payment Product ownership
• Be a role model for Product Management, mentor and coach Product owners on Product Management techniques
• Work with Commercial Payments and Data & Analytics to develop a robust product strategy - use this to inform decision making and prioritisation
• Ensure all parties understand future Payment requirements and opportunity enablement, supporting the vision, strategy and prioritisation of initiatives
• Lead Discovery projects, synthesising complex information to create clear concepts that communicate next steps for teams
• Partner with data analysts, and IAG Tech to turn a vision into a reality

About you

• Experienced Product Manager, working with agile development teams to build world class consumer facing products
• Experience creating Product tactics (e.g. roadmaps, plans or a set of objectives to achieve an objective) and can demonstrate where you have taken new products to market
• Experience working with data and insights to understand and measure the output of work
• Focused on the end user, our customer and measures how our work makes a difference
• Hyper-collaborative, you acknowledge how important teamwork is for long term success
• Proven experience of business prioritisation and making trade-offs.
• Understands business value led prioritisation and uses data to drive decisions

Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator, brave and bold, you'll be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us.

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities