People Partner (Ftc)

Who are we?

We're loyalty pioneers, creating the world's most rewarding experiences.

Since the launch of Avios in 2011, we have evolved from a leader in travel rewards to a leader in loyalty.

We design customer loyalty programmes, build loyalty management tools, provide loyalty tech solutions and produce invaluable data and customer insights to maximise and leverage the ever-increasing potential of loyalty.

We've created millions of memories for members around the world, harnessing their loyalty and love for travel with hotel and flight rewards and unforgettable experiences.

Today, IAG Loyalty is continuing that growth on a global stage:

• 3000 Avios are collected every second (more than 100 billion annually) by
• 35 million members across 200 countries globally from
• 200+ partnerships with the biggest names in travel, retail, hospitality, finance and more.

The Opportunity:

A fixed term opportunity as People Partner, this is a unique chance to be part of delivering our ambitious plans at IAG Loyalty.

You will bring thought leadership and expertise to the table, providing an impactful, high-quality strategic People Partner service that aligns with the business needs and keeps a ‘golden thread' of our values and people promise throughout.

What you'll be doing:

• Designing, developing and leading on strategic People Plans that align with the business, and enable it to achieve its wider commercial targets.
• Working with colleagues across the People team to ensure an integrated and allied approach to supporting across domains.
• Taking a consultative approach to help accelerate the business in achieving its ambitions and goals by defining and remedying people related challenges, risks, barriers and gaps.
• Using people data, insights and other relevant metrics to develop proposals that will support the business to make informed decisions and forecast longer term needs.
• Organisational design, working with teams to grow our agile capability, ensuring we have early sight and consideration of organisational requirements.
• Leading on colleague experience milestones and touchpoints such as Talent conversations and compensation for your domains
• Be a trusted partner, coach and facilitator to colleagues and leaders, supporting them to take ownership and grow their capability
• Ensuring that our values, and people promise, are woven through everything that you do.

What we're looking for:

• A talented People Partner who brings experience creating and managing the approach of a growing and evolving business in a fast-paced environment.
• The ability to build and develop strong, collaborative relationships.
• You'll be able to demonstrate strategic thinking and creativity, as well as practical application and excellence in delivery
• You'll be a brilliant dot joiner!

What we can offer you:

• Discounts on British Airways flights and holidays from day one for you, your friends and family
• Unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines
• Exciting global travel industry discounts including flights with hotels, rail, cruises & tour operators also available through travel providers
• Company Pension of 9% (6% contribution from IAGL, 3% contribution from employee)
• Private Health Care with Bupa
• 20 days working from abroad in Europe per annum
• 25 days annual leave, with the ability to buy or sell up to 5 days, plus 2 days charity leave and a day off on your birthday
• Travel Insurance
• Life Assurance
• New Joiner Avios/Birthday Avios/Thank you Avios

Location:

This role will be based at IAGL's London office in Victoria, and we have a blended approach to working at IAGL. Our Blend is our interpretation of hybrid working, where our colleagues are empowered to choose the location for them to produce their best work. Based on your to-do list, colleagues either choose the office or home working that day. We expect this will mean roughly half your time will be at home and the other half in one of the offices.

Inclusion and diversity are integral to the success of IAG Loyalty. We continuously encourage an organisational culture where colleagues with varying perspectives, life experiences and backgrounds can work together to achieve their and the organisation's potential. We also welcome discussions about flexible working.

Join our club and reward the world