Service Desk Support jobs

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SERVICE DESK SUPPORT

Efficiently log and track service calls, ensuring timely resolution and client satisfaction. Coordinate with contractors to schedule and oversee service tasks, maintaining quality standards and adherence to deadlines. Produce regu...

CompanyHiring People
AddressPenmaenmawr, Conwy
CategoryCustomer Service
Salary£24k - 30k per year
Job typeFull time
Date Posted 2 days ago See detail

Service Desk Support

Hiring People

Penmaenmawr, Conwy

£24k - 30k per year

Efficiently log and track service calls, ensuring timely resolution and client satisfaction. Coordinate with contractors to schedule and oversee service tasks, maintaining quality standards and adherence to deadlines. Produce regu...

Service Desk Support, Incident Analyst SC Cleared

Sanderson

Hampshire, England

Service Desk Support, Incident Analyst (SC Cleared) We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Winchester. This role would be the ideal opportunity for someone who...

IT Service Desk Support

Historic Environment Scotland

City of Edinburgh, Scotland

£27,149 - £30,221 a year

Joining the IT Servicedesk, you will be the first point of contact for all colleagues across the business to access services provided by the IT Team. You will also be part of the team that is the mechanism to drive quality of serv...

Service Desk Operator | 2gether Support Solutions

2Gether Support Solutions

Canterbury, Kent

Not specified

Helpdesk and Switchboard Operators are outgoing, customer focussed people that provide a critical service to all callers to 2Gether and the Trust (EKHUFT). They are part of a central point of contact that provides an efficient, ta...

Service Desk Technician New

Handelsbanken

London, Greater London

Competitive

Logging and prioritizing jobs internal calls/ITSD mailbox/IT Hub tickets 1st Line technical support Incident Management/Request Fulfilments/Problem Management Providing excellent customer service to the business User password...

Digital Service Desk Assistant New

Brown & Brown

Poole, North Yorkshire

Competitive

To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the Service Desk system ensuring tickets/tasks are prioritised correctly an...

IT Service Desk Apprentice New

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

Service Desk Admin New

Pertemps Crawley

Sussex

Competitive

Position: Temporary Service Desk AdministratorDuration: Ongoing temporary basisLocation: CrawleyHours: 08:30 - 17:00 (Monday to Friday)We're currently seeking a Temporary Service Desk Administrator to join our client on an ongoing...

Service Desk Architect New

Cyber Security

Basingstoke, Hampshire

Working with stakeholders to analyse requirements, negotiate and bring consensus. Working with business IT infrastructures and the Service Desks required to manage them efficiently, particularly CA Service Desk. Working with sensi...

Service Desk Analyst - Global Law Firm - Up to £50K New

Ryder Reid Legal Ltd

South East

Competitive salary

Fielding Service Desks calls, and either solving problems upon first contact or referring advanced problems and requests to the appropriate team member. Tracking customer calls and recording detailed and accurate information. Moni...

Service Desk Supervisor New

Cdw

Cambridgeshire, England

£30,000 per annum

JOB SUMMARYProvide support and a point of escalation to a team of Service Desk analysts and assist the Team Leader in their responsibilities. Support the Team Leader with Analyst 121s, coaching, development and delivering adhoc tr...

IS Service Desk Support Engineer

Mcs Group

Belfast, County Antrim

Negotiable

MCS Group is current working with a large manufacturing company that operates across NI & UK Markets. They've recently been adding to their Service Desk team to bolster and support their ever-growing business and this IS Service S...

HR Service Desk Support Officer (10-month FTC)

British Transport Police

United Kingdom

Competitive

Carry out People Service Centre transactional processing duties related to employee records, resignations, personal change details, sickness absence entries, accident reports, maternity leave etc. and handle routine queries from B...

ICT Service Desk Support

National Museums Ni

Belfast, County Antrim

As per scale

Provide a highly responsive and professional help Service Desk function to a variety of users and contribute to the achievement of service standards. Contribute to the maintenance and installation of computer equipment and softwar...

IT Service Desk Support

Tate Recruitment Limited

Milton Keynes, Buckinghamshire

Log and own customer incidents. Update incidents with detailed and relevant information in a timely and effective manner. Provide updates to customers with regards to specific incidents and manage a trouble ticket through to resol...

Service Desk Support

Public Sector Resourcing

London, England

Manage the product life cycle of all service-raised incidents (incident control) and all service requests (request control), requiring the use of knowledge management. Inform customers on progress and advise on workarounds where...

Service Desk Support Analyst Grade 5

University Of Liverpool

Liverpool, Merseyside

The focus of the Service Desk Support Analyst role is to provide proactive technical support to customers using a range of contact methods including telephone, email, personal callers and online resources. Support is provided by t...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

Director of Support Services New

Calisen Metering

Lancashire, England

75,000-90,000 basic salary . 30 Days holiday rising to 33 days with yearly service (including Bank holidays) . Company sick pay . Fantastic dental, optical & private healthcare cashback scheme . On-site parking and EV charging ....

Customer & Support Services Officer New

Major Recruitment Oldbury

London, England

Competitive

To provide a professional, customer focussed and timely response to customer service requests and enquiries, dexterity (able to listen and input data simultaneously is a must) while pinpointing and coaxing as much relevant informa...

Service Manager Supported Living - Leicestershire New

Hft

Market Harborough, Leicestershire

Annual Leave: 33 days (including 8 days statutory bank holidays). Wage incentives: 20% bank holidays' allowance with an increased rate of 50% for key dates over Christmas. Training: Access to award winning training and development...

Head of Service - Business Support New

Kent County Council

Maidstone, Kent

£65,807 - £74,058 per annum

be an experienced manager with strong leadership skills, driving and displaying professional standards and behaviour. need to demonstrate expertise in managing and monitoring budgets, planning and adapting resources to ensure deli...

Support Services Manager New

Aspire Defence Services Limited

Salisbury, Wiltshire

not provided

Are you a natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a Support Services Manager, you will be responsible for delivering a wide range of services safely and in a...

Customer Service Support New

March Recruitment

Cheshire, England

They receive escalated communication from internal and external customers by phone or e-mail with the purpose of providing satisfactory solutions in a high pressure, demanding environment. Should you not hear from us within a week...

IT Service Desk New

Hays Specialist Recruitment Limited

North Humberside

£24,000 - £26,000 per annum

Customer Service focussed with excellent communication skills. Excellent problem solving ability. Good working knowledge of MS Windows (client devices). Understanding of Windows Server, MS Exchange and AD (Users and Computers). Ex...

Service Desk Analyst - Global Law Firm - Up to £50K New

Ryder Reid Legal Limited

London, England

Negotiable

Ryder Reid Legal is looking to recruit an experienced and proactive Service Desk Analyst to join one of our prestigious, Global Law Firm clients on a permanent basis at their London office. The Service Desk Analyst will be respons...

IT Service Desk Analyst New

University Of Sheffield - Amrc

Rotherham, South Yorkshire

£23,700 to £25,138 per annum, with potential to progress £27,181 per annum through sustained exceptional contribution.

As IT Service Desk Analyst you will be at the forefront of helping staff from all areas, providing a positive and responsive first port of call for all things IT. As a highly visible member of our team, you will: Provide helpdesk...

Service Desk Analyst New

Jam Recruitment

Havant, Hampshire

£25 - £30 per hour + Negotiable, Inside IR35 per hour

Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correctly prioritised and categorised. Ensuring that the Service Desk management tool...

Service Desk Team Leader New

Leidos

Whiteley, Hampshire

Main point of contact for Service Desk Services, including:Ticket escalation.Support of Major Incidents (MI).Customer support.Liaison with internal and external teams.Problem Management.Adherence to SLOs for first time fix and inb...

Service Desk Technician New

Talentspa Recuitment

Blythe Bridge, Staffordshire

£30,000 to £30,000 per annum

We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge!As a Service Desk Technician, you will be the linchpin in our support structure, serving as the primary contact for all u...