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SERVICE DESK TECHNICIAN

Utilise customer provided tools to handle multi-channel contacts from end users (phone, email, chat), document troubleshooting, resolve the issue or escalate to second line teams within the required timescales to achieve SLA targe...

CompanyBell Integration
AddressRemote
CategoryIT
SalaryPay information not provided
Job typeFixed term contract
Date Posted 2 months ago See detail

Service Desk Technician

Bell Integration

Remote

Pay information not provided

Utilise customer provided tools to handle multi-channel contacts from end users (phone, email, chat), document troubleshooting, resolve the issue or escalate to second line teams within the required timescales to achieve SLA targe...

Tesco Colleague - Customer Service Desk - Stornoway

Tesco

Isle of Lewis

From £11.02 an hour

Being a colleague in one of our stores means that you will help to serve our shoppers better every day. Youll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you ar...

IT Service Desk Support

Historic Environment Scotland

City of Edinburgh, Scotland

£27,149 - £30,221 a year

Joining the IT Servicedesk, you will be the first point of contact for all colleagues across the business to access services provided by the IT Team. You will also be part of the team that is the mechanism to drive quality of serv...

Service Desk Analyst

Nhs Scotland

City of Edinburgh, Scotland

£27,598 - £30,019 a year

SCOTTISH AMBULANCE SERVICEICT Servicedesk AnalystNationalThe ICT Department are looking to recruit 4 x Servicedesk Analysts (2 x Fulltime, 2 x Part time) to contribute to the running of day-to-day operations of the ICT Servicedesk...

Service Desk Administrator

Dynamic Resourcing

Slough, Berkshire

£12/hour

Receiving orders and responding to queries and requests via chat, email, or phone with Client and Contractors. Raise Orders and book with contractors. Organise attendance with sites/clients. Liaise with contractors/clients whilst...

First Line Service Desk Specialist

Chapman Tate Associates

London, England

£35,000 - £40,000/annum

Ensure that all customers receive an industry leading customer experience with each contact and any issues or complaints are escalated appropriately. Close all Incidents and Requests with agreement from the customer. Monitor the s...

Temporary Service Desk Analyst

Aqa

Manchester, Greater Manchester

£14.28/hour

Temporary Service Desk Analyst Contract Dates: ASAP - August 2024Salary: 14.28 per hourHours: 35 hours per week, 9am-5pm with some flexibility needed, occasional weekend work may be requiredLocation: Do you have Helpdesk or Servi...

IT Service Desk Analyst

Alexander Steele

LS9, Leeds ICD, City and Borough of Leeds

£24,000 - £26,000/annum

To provide Service Desk services in the form of first line support. Working alongside other Service Desk staff to ensure Desk coverage is maintained at the Head Office. Delivers triage services to effectively prioritise business i...

Service Desk Analyst

Deerfoot It Resources Limited

London, England

£35,000/annum

Deal with customer enquiries and requests. Provide support for all desktop-used technologies. Maintain incident records using the Help Desk system, assign tickets and escalate to other technical teams. Assist with the set-up and i...

Service Desk Administrator

Office Angels

Essex, England

£23,000 - £25,000 per annum

Duties Logging and managing all quote acceptances and uplift approvals, job costing, and ordering parts as required verifying any site survey, and contract documentation for appropriate definition and accuracy. Receiving and r...

Service Desk Representative

Premier Work Support

South East

£13.15 per hour

28 days accrued annual leave per annum (inclusive of statutory holidays PAYE only). Online payslips. Excellent pay rates. Work wear and uniform. On-going assignments. Pension scheme....

Service Desk Analyst

Deerfoot It Resources Ltd

South East

£35,000 per annum

Deal with customer enquiries and requests. Provide support for all desktop-used technologies. Maintain incident records using the Help Desk system, assign tickets and escalate to other technical teams. Assist with the set-up and i...

Support Analyst, Service Desk, 1st line, COR5693

Corriculo Ltd

Hertfordshire, England

£18,000 - £25,000 per annum

20 days' holiday. On-call allowance. Amazing opportunities for training and progression. Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner. Experience with a variety...

Service Desk - 1st Line Support

Pure Resourcing Solutions

Ipswich, Suffolk

£25000 - £30000 per annum

I have an opportunity to join a well-established IT function as part of their Service Desk. This role would suit someone with an IT qualification looking to get into their first commercial role, or someone with good customer servi...

Service Desk Analyst (Part Time)

Hays.

Milton Keynes, Buckinghamshire

Competitive

Be one of the first points of contact for the team and maintain information regarding security related incidents/change tickets on relevant systems. Maintain the existing Joiners, Movers and Leavers review process from an informat...

Service Desk Manager

Mcs Group

County Antrim, Northern Ireland

£35,000 - £45,000

This is an amazing opportunity for someone with a few years of experience within an IT Service Desk Management in a fast paced environment to get hands on with lots of new challenging technology and develop the systems from the gr...

Service Desk Engineer

Ventula Consulting Limited

Avon, England

£30,000 - £38,000 per annum

Permanent role with a salary of up to 38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Wo...

IT Service Desk Manager - ITIL - Cardiff

Circle Recruitment

South Glamorgan

£35,000 - £40,000 per annum

Service desk team leading experience . Experience with working in a Service Desk / IT helpdesk environment. ITIL - Knowledge of Service Desk procedures . General helpdesk IT support such as active directory, exchange, PC support,...

2nd Line Service Desk Engineer

In Technology Group

Glasgow, Scotland

£25,000 - £30,000/annum 31 days holiday, pension, discount, more

Respond to escalated Service Desk tickets, providing efficient and effective technical support. Conduct break-fix solutions on client sites, addressing hardware and software issues. Collaborate with the Service Desk team to resolv...

Service Desk Operator

Smart 10 Ltd

Stevenage, Hertfordshire

12.00 - 13.00 GBP Hourly

Follow up quotations and preparing tickets Collaborating with the team to meet customer expectations ADDITIONAL INFORMATION 20 days annual leave + bank holidayFree parking on sitePension Thank you for your interest in this vacancy...

Tier 1 - IT Service Desk Analyst

Poundland

West Midlands, England

Competitive salary

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Perform initial triage on incidents by gathering relevant information, diagnosing problems, and resolving straight...

Student Services Help Desk Coordinator

Durham University - Finance

Durham, England

£25,742 to £28,759 per annum (Pro Rata)

The Role and the Department Financial Services represents the larger part of the Finance Department and includes all the processing and compliance functions including e.g., accounts payable, Student Services, credit control and co...