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SERVICE DESK TEAM LEADER

Maintenance of an IT Knowledge Base, detailing all tasks performed by 1st Line. Management and oversight of the 1st Line functions. Creation of user guides, which are to be published in a shared area for the business. Input into I...

CompanyAllpoints Fibre
AddressReading, Berkshire
CategoryCustomer Service
Date Posted a month ago See detail

Service Desk Team Leader

Allpoints Fibre

Reading, Berkshire

Maintenance of an IT Knowledge Base, detailing all tasks performed by 1st Line. Management and oversight of the 1st Line functions. Creation of user guides, which are to be published in a shared area for the business. Input into I...

a month ago seen See more...

HMRC Service Desk Agent

Hm Revenue And Customs

Croydon, Cambridgeshire

£32,782 - £35,059 a year

Triage, monitor and action requests through our ServiceNow portal. Attempt to resolve these as first point of contact or to the service level agreement. Escalate issue that cannot be resolved to the relevant Resolver Group. Identi...

a month ago seen See more...

Telematics Service Desk Analyst

Msx International Limited

Gaydon, Warwickshire

£24,000 - £25,000/annum

Become an expert in the Connected Car Technologies. Oversee Global markets such as UK, USA, China, EU and Russia. Case Management; incident management, technical/hierarchal escalations, ticket handling. Investigations; product kno...

a month ago seen See more...

Service Desk Coordinator

Adore Recruitment Ltd

London, England

£28,500 - £30,000/annum

Helpdesk Coordinator / SchedulerFrom 28,500-30,500 (Depending on experience)ILFORDFull time office-based role 10 mins walk from station or Free Parking! !Have you arranged Engineers diary before?I am recruiting for the UKs la...

2 months ago seen See more...

Service Desk Technician

Empro Consultants Limited

Chelmsford, Essex

£25,000 - £30,000/annum + additional benefits

Be a specialist knowledge resource within IT and develop knowledge in any key areas as necessary to support the client wherever required. To provide advice and instruction to the 1st Line Support Desk team, or to the other members...

2 months ago seen See more...

Service Desk Analyst

Adria Solutions Ltd

Manchester, Greater Manchester

£25,000 - £30,000/annum

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

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Service Desk Administrator

Realise Recruitment

Castlecary, North Lanarkshire

£25,000 - £30,000/annum

In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues.For this role we need some...

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Service Desk Analyst

Efinancialcareers

South East

Competitive salary

Help desk support. Experience with Windows desktop operating systems. Experience with Apple desktop operating systems. Experience with Active Directory, Exchange Online and Microsoft Office 365. Experience with managing Android an...

2 months ago seen See more...

IT Service Desk Analyst

Hott Source Limited

Surrey, England

Salary negotiable

Experience with Active Directory and Office 365. Windows 10/11 and supports of printers, PCs, desktops, and iPads. Familiarity with computer hardware, peripherals, and networking concepts. DNS, DHCP. Exceptional customer service a...

2 months ago seen See more...

2nd Line Service Desk Engineer

Rise Technical Recruitment Limited

Wiltshire, England

£27,000 - £32,000 per annum

Provide customer-facing 2nd Line support for firewall and server configuration. Conduct troubleshooting and maintenance of infrastructure. Utilise Office 365 and Active Directory for daily tasks. Demonstrate proficiency in WAN and...

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IT Service Desk Analyst

Spectrum It Recruitment

Hampshire, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

2 months ago seen See more...

1st Line Service Desk Up to £25k Bournemouth

Oscar Technology

Dorset, England

£22,000 - £25,000 per annum

Valid UK Drivers license and car. Minimum 1 year MSP experience. Fantastic customer service skills. Prior Service Desk experience. Office 365. Laptop/PC repair and diagnostics....

2 months ago seen See more...

Service Desk Analyst

Adria Solutions

Lancashire, England

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

2 months ago seen See more...

IT Service Desk Analyst

Spectrum It Recruitment

Avon, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

2 months ago seen See more...

1st Line Service Desk Engineer Up to £25k Bristol

Oscar Technology

Avon, England

£22,000 - £25,000 per annum

Valid UK Drivers license and car. Minimum 1 year MSP experience. Exemplary customer service skills. Prior Service Desk experience. Office 365. Laptop/PC repair and diagnostics....

2 months ago seen See more...

Service Desk Advisor

4Square Recruitment Ltd

Surrey, England

£22,000 - £25,000 per annum

We're seeking a dedicated Service Desk Advisor to join our dynamic team in Camberley. Your main focus will be ensuring that service levels are maintained at the highest standard. Key Requirements: Excellent communication skills Ab...

2 months ago seen See more...

Service Desk Support, Incident Analyst SC Cleared

Sanderson

Hampshire, England

Service Desk Support, Incident Analyst (SC Cleared) We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Winchester. This role would be the ideal opportunity for someone who...

2 months ago seen See more...

Service Desk Administrator

Realise Recruitment

Lanarkshire

£25,000 - £30,000 per annum

Working and liaising with your engineers to schedule customer appointments. Identifying, diagnosing and rectifying customers issues. Resolve any customer complaints quickly and efficiently. Managing equipment deployment as well as...

2 months ago seen See more...

Service Desk Analyst

Gold Group

Swindon, Staffordshire

Competitive

Serving as the initial point of contact for both external and internal customers, offering user support. Ensuring timely and professional responses to all communications, whether via the Desk, phone calls, emails, etc. Handling su...

2 months ago seen See more...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

2 months ago seen See more...

Service Desk Analyst

Topyorkshire

Northallerton, North Yorkshire

£15.00 to £20.00 Per Hour

IT Service Desk Analyst Leeming Bar Rate 15-20 per hour - INSIDE IR35 6 Month Contract An IT Service Desk Analyst is required on a 6 month contract to start ASAP for a large business based in Leeming Bar. Main responsibilities of...

2 months ago seen See more...

Senior Service Desk Manager (75k base salary)

Vanrath It

Belfast, County Antrim

£65,000 - £75,000

Manage and mentor a team of Service Desk analysts, providing guidance, coaching, and performance evaluations. Foster a positive and productive team environment to enhance team morale and motivation. Oversee the day-to-day operatio...

2 months ago seen See more...

Global Service Desk Team Lead

Mcs Group

Belfast, County Antrim

£100,000 or more

Oversee the strategic direction of a Global Service Desk. Be that senior point of escalation for those trickier issues that require a seasoned pro to resolve, although this will not be a heavy element of your day to day. Engage se...

2 months ago seen See more...

Service Desk Analyst

Cathedral Appointments Ltd

Exeter, Devon

£25,000 - £30,000/annum

Being the first point of contact for customers contacting the Service Desk, taking ownership of the enquiry from start to finish. Dealing with a range of customer incidents, resolving, and progressing proactive alerts, both in pe...

2 months ago seen See more...

2nd Line Service Desk Technician

Better Days Recruitment Ltd

Brighton, Cornwall

£28,000 - £33,000/annum Good company benefits

Solid experience of 1st and 2nd Line IT Technical Support. Outstanding communication and customer service skills. Ability to work independently within sometimes a high pressurised environment handling multiple tickets. Enjoys work...

2 months ago seen See more...

Senior Service desk engineer

Interaction Recruitment

Hertfordshire, England

£40,000 - £50,000 per annum

A bachelors degree in computer science, Information Technology, or equivalent work experience. Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cl...

2 months ago seen See more...

Service Desk Administrator

Proav Ltd

Surrey, England

Single point of contact to meet the communication needs of key international customers. Management and ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues...

2 months ago seen See more...

IT Service Desk Analyst - Swindon - Hybrid

Reed

Wiltshire, England

£25,000 - £27,000 per annum, inc benefits

Working with a ticket system, logging IT incidents and service requests. Managing calls to the agreed quality standard, including answering the call with standard greeting, correct triage of call, explaining next steps if necessar...

2 months ago seen See more...

Service Desk Analyst

Pontoon

Cheshire, England

£200.00 - £250.00 per day

This is core to who they are as a company and how they drive responsible growth.My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibil...

2 months ago seen See more...

Service Desk Analyst

Hays Specialist Recruitment Limited

Lanarkshire

£170.00 - £180.00 per day

Your new companyA reputable private sector organisation based just outside of Glasgow City Centre. As part of your day to day tasks you will work as a team to clear ticket queues and service customer requests both online and over...

2 months ago seen See more...

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Top Jobs

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What companies are hiring for Service Desk jobs?

The top companies hiring now for Service Desk jobs are Hays Specialist Recruitment Limited, Asda, Interaction Recruitment, Office Angels, Reed Business Support, Pure Resourcing Solutions, City & County Healthcare Group, Brampton Recruitment Ltd, Manchester Metropolitan University, 2i Recruit Ltd, Brampton Recruitment, Realise Recruitment, Safer Hand Solutions Ltd, Safer Hand Solutions, Network IT,

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