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Service Desk jobs

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IT SERVICE DESK ANALYST

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory. MS Exchange 2013. Office 365. Hardware troubleshooting. Windows. Network connectivity issues....

CompanyGranite Consulting
AddressBournemouth, Dorset
CategoryCustomer Service
Salary£26,000 - £30,000/annum + bonus
Job typePermanent
Date Posted 2 days ago See detail

IT Service Desk Analyst

Granite Consulting

Bournemouth, Dorset

£26,000 - £30,000/annum + bonus

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory. MS Exchange 2013. Office 365. Hardware troubleshooting. Windows. Network connectivity issues....

2 days ago seen See more...

Service Desk Analyst

Cammach Bryant

Aberdeen, Scotland

To help develop, implement and operate a Service Desk structure based on ITIL practices in order to support users and manage maintenance and use of the IT systems (software and hardware) throughout the company. Communicating with...

2 days ago seen See more...

Senior Service Desk Engineer

Idt Support Solutions

Newton-Le-Willows, Merseyside

£27,500 - £30,000/annum

Provide 1st/2nd line support for Microsofts core cloud business applications and operating systems. Support services for on-premise Microsoft-related technologies: Windows Server, Exchange, SharePoint, etc. Manage and maintain cl...

2 days ago seen See more...

Service Desk Engineer

Ser Limited

Yeovil, Somerset

£27,000 - £30,000/annum

Answering incoming calls on the Service Desk. Providing telephone/remote assistance in resolving cases. Supporting in the areas of IT, Connectivity and UC. Pre-configuration of small projects. Ensuring customer is kept up to date...

2 days ago seen See more...

1st/2nd Line IT Service Desk Analyst

Manpower Uk Ltd

Trafford Park, Greater Manchester

£26,000 - £27,500/annum

Trouble shooting, diagnosing and resolving (based on knowledge) application related technical issues. Being first point of contact via phone, email and customer portal. Managing customer liaison, proactive feedback and customer qu...

2 days ago seen See more...

1st Line Service Desk Technician

Senitor Associates Ltd

Stretford, Greater Manchester

£24,000 - £28,000/annum

Respond promptly and professionally to Service Desk queries, emails, and tickets. Offer friendly and supportive first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devic...

2 days ago seen See more...

Customer Service Advisor / Vehicle Servicing Reception Desk New

Awd Online

Bristol, England

£28,500 Annual

Provide an outstanding level of customer care ensuring the highest standards of satisfaction at all times. Book vehicle service and repair work. Keep customers fully informed of progress and advise of extra work needed. Organise l...

44 minutes ago seen See more...

Hire Desk Controller / Service Controller / Service Advisor New

Rise Technical

Bristol, England

£24000 - £27500.00 per annum

Hire DeskController / Service Controller / Service Advisor24,000 - 27,500 per year + Ongoing Training + Annual Incentives + Quarterly Bonus + 30 Days Holiday + Opportunity for ProgressionOffice based, Permanent, Commutable from...

an hour ago seen See more...

Senior Service Desk Analyst

Jumar Solutions

Cardiff, Wales

£0 - £130/day

Senior Service Desk AnalystOn-site to begin with (Cardiff) - Then into a more Hybrid role130 P/D Inside IR356 months, scope to extendThe role:Providing second line specialist support and technical advice to users, IT Managers a...

6 days ago seen See more...

Service Desk Team Leader

Isr Recruitment Limited

Huddersfield, West Yorkshire

Troubleshooting Expertise: possess a strong all-round troubleshooting methodology and mind-set. Networking: expert hands-on experience in networking troubleshooting. Cloud Technologies: proficiency with RDS, Azure and Citrix. Wind...

a week ago seen See more...

Service Desk Associate - Entry-Level / IT Career Launch

Recruitmentrevolution.com

Crawley, West Sussex

£30,000 - £40,000/annum Plus benefits

Do you have a passion for IT and technology?Are you looking to break into the IT support industry and develop not only your knowledge but your qualifications in this area?Do you love speaking with customers and clients and helping...

a week ago seen See more...

Service Desk Analyst

Hays Technology

Cardiff, Wales

£22,000 - £25,000/annum Up to £25,000 DOE

Experience of working in 1st / 2nd line Service Desk support role. Experience in an ITIL aligned enterprise environment. Microsoft Active Directory & Microsoft EntraID (Azure), managing computer and user accounts, groups and conta...

a week ago seen See more...

Service Desk Leader

Applause It Recruitment Ltd

Brighouse, West Yorkshire

£35,000 - £45,000/annum

Microsoft Windows server (2012, 2016, 2019 and 2022. Windows 7/10 and Microsoft Office. Virtualisation troubleshooting (Hyper V). Cloud Services (Azure/RDS/Citrix. Networking, routing, and firewalls (Sophos). Wi-Fi Solutions (Ubiq...

a week ago seen See more...

Service Desk Analyst

Gold Group

Portsmouth, Hampshire

£25 - £30/hour Inside IR35

Collaborating closely with team members to carry out all day to day activities. Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correc...

a week ago seen See more...

Service Desk Administrator

Big Red Recruitment Midlands Limited

£23,000 - £24,000 + benefits

Passion for technology. Keen to learn new skills and further your knowledge. Familiarity of Microsoft technologies (Windows, MS Office, Outlook, Active Directory and Internet Explorer). Full UK driving license. Flexible to work in...

a week ago seen

IT Service Desk Team Lead

Granite Consulting

Bournemouth, Dorset

£35,000 - £40,000/annum

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory administatration. MS Exchange 2013 administration. Office 365 administration. Hardware troubleshooting. Windows...

a week ago seen See more...

Facilities Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

2 weeks ago seen See more...

Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

3 weeks ago seen See more...

Customer Support Engineer, 1st Line Support, Service Desk

People Source Consulting

Belfast, County Antrim

£32,000 - £38,000/annum 3% pension+28 days holiday

Responsible for the Customer Support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases th...

3 weeks ago seen See more...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

3 weeks ago seen See more...

2nd Line Service Desk Engineer | In Technology Group

In Technology Group

Edinburgh, City of Edinburgh

Swiftly respond to escalated Service Desk tickets, delivering efficient and effective on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collab...

3 weeks ago seen See more...

IT Service Desk Analyst | Auxilion

Auxilion

Yorkshire, United Kingdom

Logging, updating and resolving Incidents and Requests. Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLAs. Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolv...

3 weeks ago seen

IT Service Desk - Team Leader

Queen's University Belfast

Belfast, County Antrim

£35,000 - £45,000

Academic or vocational qualifications (e.g. HND/HNC, NVQ 4 or equivalent in Information Technology, Computer Science or related field).. Significant recent experience in an IT Service Desk/IT support role to include one years exp...

3 weeks ago seen

Service Desk Architect - DV Cleared - Basingstoke

Cloud & Infrastructure

Basingstoke, Hampshire

Working with stakeholders to analyse requirements, negotiate and bring consensus. Working with business IT infrastructures and the Service Desks required to manage them efficiently, particularly CA Service Desk. Workingwith sensit...

3 weeks ago seen See more...

1st Line Service Desk Support Analyst - Nottingham

Cloud & Infrastructure

Nottingham, Nottinghamshire

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

3 weeks ago seen See more...

Commercial Service Desk Coordinator

Manpower Ireland

Dublin, Highland

Up to EUR45000.00 per annum

Competitive Salary. Free Fun & Laughter Day Off. Corporate Social Responsibility Day. Pension. 25 Days annual leave. Experience in a a similar role 2 years. Strong telephone and personal customer service skills. Solid Microsoft Ou...

3 weeks ago seen See more...

Service Desk Administrator

North

Scotstoun, Glasgow City

Logging of customer reactive support calls / planned preventative maintenance. Liaising with clients throughout the duration of a call to ensure a prompt resolution. Ensuring client service level agreements are met including re...

3 weeks ago seen See more...

2nd Line Service Desk Engineer

In Technology Group

City of Edinburgh, Scotland

£25,000 - £35,000/annum 28 days holiday, pension, discount, more

Swiftly respond to escalated Service Desk tickets, delivering efficient and effective on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collab...

4 weeks ago seen See more...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

4 weeks ago seen See more...

Digital Service Desk Assistant

Brown & Brown

Poole, Dorset

To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the Service Desk system ensuring tickets/tasks are prioritised correctly an...

4 weeks ago seen See more...

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What companies are hiring for Service Desk jobs?

The top companies hiring now for Service Desk jobs are Hays Specialist Recruitment Limited, Asda, Interaction Recruitment, Office Angels, Reed Business Support, Pure Resourcing Solutions, City & County Healthcare Group, Brampton Recruitment Ltd, Manchester Metropolitan University, 2i Recruit Ltd, Brampton Recruitment, Realise Recruitment, Safer Hand Solutions Ltd, Safer Hand Solutions, Network IT,

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